RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Cummins Power South 321 S. W. 52nd Ave, Ocala, FL   34474 352-861-1122 Location on Google Maps           Latitude: 29.183377   Longitude: -82.20511 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   8/19/2019   Work Done on:   Class A - Diesel   Service Performed:   Identity and repair chassis/suspension air loss which compromised braking efficiency. Leaks identified in air line leading to air dryer and brake chamber.   Evaluation of Service Performed:   Exceptional efficiency and attention to detail!   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/28/2018   Work Done on:   Class A - Gasoline   Service Performed:   My on board Onan 5500 gas generator would shut down after running for about 30 minutes. Mechanic found a bad circuit board.   Evaluation of Service Performed:   This is the place if you have Onan generator problems. From the time you walk in the door they are Professional and Friendly. Mike was my mechanic and he kept me informed through the whole process. I had tried everything I could by replacing the fuel filter, fuel pump and recent oil change with full synthetic. They also have multiple electric and water hookups if you need to spend the night. I positively recommend this place without question.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]               Date of Service:   2/7/2018   Work Done on:   Class A - Diesel   Service Performed:   Issues with ride height, broken shocks.   Evaluation of Service Performed:   EXCELLENT! I have found some Cummins are not interested on working on RV's. This is NOT that place. They specialize on RV's. They are extremely busy, very professional and do excellent work.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/24/2017   Work Done on:   Class A - Diesel   Service Performed:   1000 hour Onan Generator 7.5 Diesel Service/removed the gen from coach/ removed all side panels for access/ found magnet pieces from rotor had come off, damaging stator/required rotor and stator to be replaced/all hoses, belts, coolant caps, clamps replaced./vacuumed coolant system and leak checked radiator/refilled coolant system. Installed new rotor and stator. Checked gen for load testing and for any leaks from system. checks out at 8.0 kw, better than requirements.   Evaluation of Service Performed:   Started work on time 8-23-17 on Monday 8am. Found rotor and stator issues by noon, rotor in stock, ordered stator for early am delivery. Finished working what he could rest of day. Early am received stator and installed stator and rotor. Bench tested with load. Brought the coach back in and installed in motorhome. Checked system out for operation. Finished at 230 pm 8- 24-2017. Impressed with work ethics and standards!   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   10/3/2016   Work Done on:   Class A - Diesel   Service Performed:   Warranty on Onan generator   Evaluation of Service Performed:   This is the place to go for Cummins or Onan issues. I bypassed the Orlando shop and drove much further to get here and am glad I did. They are super competent and accommodating and actually care about your situation. Many thanks to Cummins Ocala and to Mike!   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   4/20/2015   Work Done on:   Class A - Gasoline   Service Performed:   Took my generator in for repair and they did an awesome job helping me out. I spent the day there as they were trying to narrow down the problem and we couldn't duplicate it. Didn't charge me and told me if it happened again to bring it back. Sure enough it quit on my way home. Went back the next day and they fixed the issue. It's running like a charm now! Thank you Cummins of Ocala.   Evaluation of Service Performed:   Excellent   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/6/2015   Work Done on:   Class A - Diesel   Service Performed:   Replaced failed exhaust on dump valve on dash for air bags, switch failed.   Evaluation of Service Performed:   Diagnosis was quick and were able to locate a Freightliner replacement part very quickly. Out in two hours and was able to make campground before dark which was two hours away. Staff was courteous and very skilled with an attention detail and customer needs.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   11/7/2014   Work Done on:   Class A - Diesel   Service Performed:   Diagnosis check engine light. Replace turbo speed sensor. Found/fixed air compressor oil feed line leak.   Evaluation of Service Performed:   Friendly, professional, expert work. Overall outstanding service.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   4/30/2014   Work Done on:   Class A - Diesel   Service Performed:   Yearly maintenance and troubleshooting.   Evaluation of Service Performed:   Excellent service and creative troubleshooting for the 13 years I owned my Holiday Rambler Diesel Endeavor. Service personnel are well organized and have many times gone well beyond a standard level of service.   Value of Service:   Very Good   Quality of Service:   Excellent               Date of Service:   2/17/2012   Company Contact:   Rich Stewart   Work Done on:   Class A - Diesel   Service Performed:   Exhaust manifold, 2 U-Joints, service generator, replace fuel filter, repair dash A/C.   Evaluation of Service Performed:   Excellent all the way around. We've owned motorhomes for 16 years and this is about the best service we've ever had. Technical was aspect done very, very well; presented with a vague set of symptoms they correctly diagnosed the problems quickly and started repairs. Chris is a great mechanic who will take the extra step to make things right. The service was even better. They kept us informed every step of the way and worked very closely with our Good Sam extended coverage. I'm convinced Rich saved us hundreds of dollars through his contact with Good Sam. Rich and Chris even timed the repairs so we could spend the night in their lot every night. with electric hookups, and not have to move to a hotel. Really exceptional all the way around.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/8/2010   Work Done on:   Toy Hauler   Service Performed:   I have a 5500 Onan Portable Generator that would not start. After trying to trouble shoot it myself, I gave up and hauled it up to them. They had a tech look at it right away. The tech adjusted the valves and found the carburetor to be bad. The carburetor was not in stock so they ordered one for me. The service writer asked me if I wanted them to install it or would I like to do it myself, I said that I would do it myself. They said no problem and said they would call when the part arrived. The carburetor was $36 and when he handed me the bill I was surprised to see that they had not charged for any of the work that the tech had done. When I asked all they said was no problem they were glad to help. I picked up the carburetor and installed a couple of days later and the generator still would not start. I hauled it back up and dropped it off asking them to go through it and get it running as I was leaving for vacation the following week. They called the next day and said that the new carburetor was bad and they would replace it. When I picked it up, I was expecting to pay for their labor for trouble shooting and replacing the carburetor since I had installed it myself. Well, not only had they installed the new carburetor but they had also replaced the spark plug and done a few other adjustments. The total charge for all of their work was $0.00 I was amazed and very thank full.   Evaluation of Service Performed:   Excellent, I could not be more pleased with this service center and everyone that I dealt with was very professional and friendly.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   4/9/2009   Work Done on:   Class A - Diesel   Service Performed:   Generator Service and Service Campaign items!   Evaluation of Service Performed:   They lived up to every expectation...went above and beyond everything we could have ever expected!!! They were very knowledgeable, professional, courteous and efficient! They ARE the ones that will be doing my periodic and annual service from now on!!!   Value of Service:   Very Good   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   7/21/2007   Work Done on:   Class A - Diesel   Service Performed:   Annual (12,000 miles/12 months) Cummins/Spartan/Onan service along with a few other minor adjustments and improvements.   Evaluation of Service Performed:   Excellent. I traveled 350 miles, one way, to obtain the service. The appointment was for 8am. The paperwork was complete and the coach was up on the lifts by 9am. The 2 service techs spent nearly 6 hours each working on the coach. The techs and all of he staff were very helpful and professional. They made effort to keep me informed of what was going on and allowed to watch what they were doing from the front of the service bay. They even invited me in on several occasions to point things out and obtain clarification as to what I wanted regarding various service items. During the service, they took the time to show me what, where and how things worked on the engine, chassis and gen. They were more than happy to answer all of my questions without hesitation. They made every effort to keep the interior of the coach as clean as when I brought it in. They tried to work as neatly as possible under the coach but with having to change filters and fluids in a very confined space only so much could be done. I would absolutely bring my coach back there next year for its annual service or for any other interim repair work without a second thought. The price was fair and reasonable considering the amount of time spent, the competency and professionalism of the techs and staff, and the quality of the work. It was done right the first time. I also purchased a complete set of spare OEM filters and top off fluids to have on hand for emergency purposes or for next year's service. The parts prices were also fair and reasonable.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   6/27/2006   Work Done on:   Class A - Diesel   Service Performed:   60K Service on Engine Genset Service Oil Pan Leak on Engine AC dash not cooling   Evaluation of Service Performed:   All work performed satisfactory. Thought they had fixed the dash AC but when I went to pick it up they said it wasn't cooling again. So they fixed it while I waited. I am glad they were thorough. Corrected oil pan leak under warranty.   Value of Service:   Very Good   Quality of Service:   Very Good Page last updated: 4/18/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster