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CSRA Camperland
3844 Washington Road, Augusta (Martinez), GA   30907
Location on Google Maps           Latitude: 33.511321   Longitude: -82.091331
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   2/1/2014
  Work Done on:   Class A - Gasoline
  Service Performed:   Refrigerator not cooling and ice maker needs solenoid replaced. We were called and told the ice maker was fixed and could not find a problem with
refrigerator, we questioned that as we KNEW fridge was not working. After two more weeks they ordered a board for it then another week realized
wrong board and finally we told them we were coming to get it as we had a trip scheduled and it was fixed when we picked it up. Very dissatisfied with
customer service as they told us something different each time. Also techs are very incompetent, basically I had to tell them what to check on fridge.
Should have fixed myself but have extended warranty and it was covered. We will never use this service again.
  Evaluation of Service Performed:   The fridge is fixed but a nightmare to get it done.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   11/20/2008
  Work Done on:   Class A - Gasoline
  Service Performed:   Wheel bearing and seal replacement.
  Evaluation of Service Performed:   Brought MH in for what I complained was a wheel
bearing going bad, service manager insisted wind
noise, MH was still under warranty. Less than a
month later, now out of warranty, I brought the MH
for a leaking wheel seal. Service manager called to
tell me the wheel bearing was also bad. I then
explained to him that I had just brought it in for a
wheel bearing noise etc: That he should give me a
discount! It was like talking to a brick wall- No
acknowledgment just a bill for $300.00. I will never
purchase any thing from that rip off dealership!
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   6/1/2008
  Work Done on:   5th Wheel Trailer
  Service Performed:   Storm Damage - Leaks through roof
  Evaluation of Service Performed:   Professional and very friendly. I was treated very nicely and they were always courteous. I would return there if I ever need service. The entire staff and the experience with them made me a "Happy Camper !!"
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   11/1/2007
  Work Done on:   Class C
  Service Performed:   Brakes, oil change and lube
  Evaluation of Service Performed:   After a two week vacation winding through the mountains of North Carolina and NE Georgia I was planning to pass through Augusta on my way to Florida when my brakes gave out. I went in at 9:00 am, told them I was in a big hurry, and took a taxi to local mall to wait. It was only four hours from their call giving me the price estimate (and getting my O.K.) until the next call telling me my RV was ready! I went on my way and have had no problems with brakes again.
  Value of Service:   Good
  Quality of Service:   Excellent
  Date of Service:   3/15/2006
  Work Done on:   5th Wheel Trailer
  Service Performed:   Heater and refrigerator stopped working. Turned out the mfg placed the heater box on top of a wire and the vibration shorted to the box and blew the fuse. The fridge was on the same fuse. They also found the heater would not work after the short was fixed due to a centrifugal switch on the blower not being able to work because the battery had run down.
  Evaluation of Service Performed:   It took most of the day to find the problem, but they contacted the mfg several times and finally found the problem. They took us in right away (we were beginning a 6 week trip), and worked on it until it was fixed. They have also handled a few warranty problems, they honored the appointment times and got us up quickly.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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