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Company
Double Eagle RV Repairs 6121 Boulder Hwy # A, Las Vegas, NV 89101 (702) 458-4700 Email Address: [email protected] Location on Google Maps Latitude: 36.090931 Longitude: -115.038673 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/20/2016 | ||
| Company Contact: | Kathy Brandt | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Slide out was not working properly, my electric step bracket broken, roof air conditioning not working, dash air conditioning had a leak, pull trailer electrical
harness not working, and many more minor problems. |
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| Evaluation of Service Performed: | All was done to perfection. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 5/5/2013 | ||
| Company Contact: | Tom Poling | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Engine troubleshooting and repair, low power. | ||
| Evaluation of Service Performed: |
Double Eagle miss-diagnosed a lack of engine power problem after telling me they were fully qualified to troubleshoot and repair Caterpillar
engines. I was charged $2,500.00 for engine work that did not solve the problem. When confronted with the information that the work had not solved the problem, the business owner became verbally abusive toward me, and blamed the problem with the repair on my wife�s bad attitude, and generally behaved in a very unprofessional manner. Subsequently, another shop solved the problem by replacing a clogged air filter. This was a very simple problem that Double Eagle should have found, and would have found if proper troubleshooting procedure had been followed. Their troubleshooting method is limited to a test drive and guessing at a problem. The engine ECM was never checked for trouble codes, and the mechanics lack of understanding of engine operation and incompetence resulted in the incorrect diagnosis of the problem. The day the repair was scheduled, the mechanic performing the repair was absent half the day for a scheduled doctor�s appointment, so the work had to be rescheduled for another day. No explanation from Double Eagle on the cause of the delay, and because my RV was blocked on the lot by other RVs I still could not leave so the entire day was wasted. After work did start, a tool that should have been on hand had to be ordered, resulting in further delay. While I was waiting I did get to observe the other mechanics wandering aimlessly around the lot, searching for tools and parts, swearing at each other, badmouthing the owner, and generally doing very little work. This business in unprofessional, disorganized, and incompetent. Be warned, stay away! |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 8/10/2012 | ||
| Company Contact: | Kathy Brandt - Manager | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Replaced: radiator and water pump, repaired steps, changed engine and transmission oil and filter, fixed electric short in HWH levelers, on my Holiday Rambler Endeavor | ||
| Evaluation of Service Performed: | High integrity and fair prices. All work was done in a timely and professional manner. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 6/30/2010 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Replace never-lube sealed axle bearings | ||
| Evaluation of Service Performed: | Great company! Showed up off the road on Monday evening. Had to order parts, but still got me fixed and on the road by Wednesday afternoon. Friendly, courteous and knowledgeable staff. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 1/29/2008 | ||
| Company Contact: | Kathy | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Norcold refrigerator AC heating elements stopped working and unit required a new power board. | ||
| Evaluation of Service Performed: | Double Eagle was excellent to work with. I was able to get in the next day. The diagnosed the problem and ordered the parts. I got in immediately when they received the parts from Norcold. Really great group to work with. Highly recommended. They are an authorized service location for about a dozen different manufactures and work with the rest. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 11/1/2005 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Norcold recommended that I take my Norcold refrigerator to Double Eagle to have the unit removed and re-sealed. | ||
| Evaluation of Service Performed: | They did an excellent and professional job. The refrigerator has not had a problem since they did that work. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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