Company
The RV Experience (Excel dealer)
Indianapolis, IN   46201
1-866-478-4386
Location on Google Maps           Latitude: 39.7774501   Longitude: -86.1090119
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the explanation of the problem from your perspective.
 
 
 
 
 
Date of Service:  
11/1/2006
 
Company Contact:  
Dave--Service Manager-Dave Roycraft-owner
 
Work Done on:  
Travel Trailer
 
Service Performed:  
Installed new awning, put on new tires, various adjustments, installed new AC water heater element
 
Evaluation of Service Performed:  
All done efficiently and while we waited
 
Value of Service:  
Very Good
 
Quality of Service:  
Very Good
 
 
 
Date of Service:  
7/6/2006
 
Work Done on:  
5th Wheel Trailer
 
Service Performed:  
Had 5 warranty items (prior approval by manufacturer), they did two and called stating trailer was done.
 
Evaluation of Service Performed:  
Installed slide seal improperly. Ruined part of new seal by cutting out a PIECE!
Replaced GFI breaker to resolve trip problem. We had already tried brand new breaker with "no fix". 182 miles and 2 weeks waiting for absolutely nothing!