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Date of Service:
Lilly (Service Manager)
Work Done on:
5th Wheel Trailer
We had our Cardinal 33TS in for warranty work in Feb and June of 05 and Jan of 06. Each time the work performed could have been done in a few days however the first time took 3 weeks, second took 12 weeks and third took 8 weeks.
Evaluation of Service Performed:
I would have understood it taking so long for work to be preformed if the quality was good, but for each thing they fixed, it had to be fixed a second time. They even reversed the water lines when replacing a faucet. This location is 75 miles from our home and twice I went out to pick up the fiver only to find they had not fixed anything I took it in for.
I now go to a local reputable independent repair facility who do the job right the first time.