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Freightliner Columbus, Inc.
1250 Walcutt Road, Columbus, OH   43228
Location on Google Maps           Latitude: 39.97797   Longitude: -83.138817
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  Date of Service:   12/13/2004
  Work Done on:   Class A - Diesel
  Service Performed:   Had engine service light come on and some questions about the chassis which was then new to me.
  Evaluation of Service Performed:   Seemed like a competent mechanic who was very helpful. However, constant bickering among the staff about their diagnostic tools slowed things down. Then there seemed to be no one who could use their billing system to charge me for the mechanics time used to give me advice. Service desk seemed dysfunctional. More time to create a bill than to do repair. Since then I have tried to have them repair a faulty in dash AC and was told they would not work on motor homes even though my unit is on a Freightliner chassis. I was told to go the the Freightliner service center in Dayton, OH
  Value of Service:   Fair
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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