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Company
Restless Wheels 8104 Centreville Road, Manassas, VA 20108 (703) 257-1067 Email Address: [email protected] Location on Google Maps Latitude: 38.75 Longitude: -77.47 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 8/12/2019 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
Replaced cable drive on bedroom slideout.
Installed new awning fabric. |
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| Evaluation of Service Performed: |
Absolutely awesome! Knowledgeable,
meticulous, yet quick service. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 9/13/2016 | ||
| Company Contact: | Mark | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Refrigerator cooling unit replaced; propane hoses replaced; CO2
meter replaced; smoke alarm fixed; VA state inspection done |
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| Evaluation of Service Performed: |
This was our first time having repairs done at this facility. We have
had such bad experiences at the other facility in our area. No complaints here. All the work requested was performed efficiently & during the time frame we requested. Some of the work was covered under our Good Sam Extended warranty & Mark communicated with them directly - we did nothing. The only negative we could see was getting in & out of the facility which is located on a hill on a very busy road. However, in spite of that, it will not deter us from returning for any other work we need to have done. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 12/29/2015 | ||
| Work Done on: |
Class C
Medium Duty Truck |
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| Service Performed: |
Oil change on my Freightliner based Class C. Very friendly, very speedy and lots of good tips from the somewhat gruff, but extremely competent, service
technician. |
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| Evaluation of Service Performed: |
Good job, great price (half what the Freightliner dealer and other RV dealers wanted for the same job). I will be back. The store section has lots of
RV/camping supplies. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 10/15/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
I contacted Restless Wheels regarding the recall for the Norcold refrigerator in my diesel pusher. Using the model and S/N of the refrigerator they
ordered the parts, had me bring the RV in when the parts arrived and promptly did the recall service. |
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| Evaluation of Service Performed: |
I was very happy with their service. I've bought parts from them for years and they carry ALOT of hard to find parts in their inventory for both my
RV and several trailers (small and large open trailers as well as enclosed car hauler and a dolly). For the refrigerator recall they did excellent work and their service manager patiently answered my many questions. Their work was done in the time promised and while not technically challenging, it was done correctly. They appear to be a family owned and operated business and take pride in serving their customers - something I value highly and not as common as I would want. I will go back to them in the future and would recommend them. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 4/7/2010 | ||
| Work Done on: |
Class C
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| Service Performed: | As new RVers, we asked for a complete safety check of our older Class C that we had bought used elsewhere. Restless Wheels represented that they would do a safety check of all systems including living quarters, chassis and power plant, and correct any problems found. In fact, their work, unbeknown to us, focused only on the living quarters. | ||
| Evaluation of Service Performed: | The work was delivered several days after it was promised, and even then, several hours after we were told that it would be done. Non-living-quarters systems were never checked, again unbeknown to us. After leaving the shop, my brakes failed within two hours and 30 miles ... in rush-hour traffic right outside of Washington DC. Only after we complained to Restless Wheels the next morning did they tell us that they don't do mechanical work on non-living quarters systems. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 3/20/2005 | ||
| Work Done on: |
Pop-up Trailer
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| Service Performed: |
We bought a pop-up from them and needed some fast service to get it by the weekend. They turned to and made it happen. The pup was spotless and everything in order. They conducted a walk-through and had us on our way.
We had several follow on visits to install the air conditioner, a brake controller, a new hitch, bike rack, second propane tank. |
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| Evaluation of Service Performed: | Excellent. The folks in sales, service and parts were all very helpful and honest. I was new to pups and they could have sold me myriad items I thought I needed but really were not that useful. They also allowed me to keep the pup there an extra week as we were on vacation. I can't say enough nice things about Restless Wheels. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 6/1/2003 | ||
| Work Done on: |
Pop-up Trailer
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| Service Performed: | Scheduled pick up of new pop-up camper. Dealer had camper spotlessly clean and ready for inspection in the middle of the lot. They went over in full detail every aspect of setting up the camper and then taking it down again having us watch every move. They then went through the entire process again with us doing the actual set-up/take down with them watching. While doing the inspection and training they very nicely installed the trailer brakes in our truck. They then showed us how to hook the camper up to our vehicle, how to check the lights, everything we could possibly need to know. | ||
| Evaluation of Service Performed: | Excellent! This dealer obviously cares about their customer. It was amazing how much time they spent making sure we were comfortable with our new purchase. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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