|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Harvey's Garage 1905 Main Street, Des Arc, AR 72040 870 256-4545 Location on Google Maps Latitude: 34.9769912 Longitude: -91.4990262 Company web site click here |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 6/10/2005 | ||
| Company Contact: | Harvey | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
36� Cruise Master, Cummins Diesel Pusher. About 45 miles East of Little Rock on I-40 headed west, the speed (cruise control set at MPH started slowly decreasing. I reset to 65 and again it slowly decreased several times. Then I stepped on the accelerator, and it went to the floor with the engine not responding. Coasted over to the shoulder with the engine idling. I crawled under the engine and found the cable bracket had broken in two. Called EMS and within an hour, Harvey from Harvey�s Garage in Des Arc, Ark (pop ~2000) shows up and quickly had us hooked up to the proper size wrecker and drive shaft disconnected. We followed him to his garage in the toad and it was now after PM. This was on a Friday night and the garage was only going to be open till noon on Sat. He offered to string a 20A 110V line to the RV, but it was still hot and that would not have been enough without the generator and I was low on Propane. He stated they would start at 7:30. So we traveled ~ miles to a motel. I arrived back at the garage at 8:00, Sat morning. They had the motorhome lifted 6� off the ground (wished I had the camera) and there was a mechanic under the engine area. I assumed he was busy removing the bracket. I am figuring they are going to tell me it is broken, Freightliner can�t get the part to them until next Tuesday, etc, etc. So I asked him how it was going, and he said he was almost finished!!! What!! He had removed the bracket, welded it and ground it back, and reinstalled it before AM. He was re-installing the drive shaft. I was gone by 8:30AM. They recommended getting a new bracket from Freightliner, which I am doing. Charged me $113. This is a small farming town garage, but they work on Big Trucks, RVs, tractors, and autos. Ever need help in that part of the country, they have earned my respect.
|
||
| Evaluation of Service Performed: | Quicker than expected and very reasonable in cost | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Page last updated: 4/24/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |