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Doggett Freightliner
8700 IH 10 East, Converse, TX   78109
Email Address: [email protected]
Location on Google Maps           Latitude: 29.4570120   Longitude: -98.3167790
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   12/17/2019
  Company Contact:   J. D.Pennell, Michael Herrera
  Work Done on:   Bus Conversion
  Service Performed:   Replaced freeze plug on my Cummins ISL engine in a 2014 Tiffin Phaeton
that had started leaking from a previous repair elsewhere.
Replaced non-functioning engine fan clutch
Replaced driveshaft yoke (damaged from previous repair elsewhere)
Replaced serpentine belt (routine maintenance)
Replaced air filter (routine maintenance)
  Evaluation of Service Performed:   This is a great Freightliner shop, partly due to the fact that they have a
separate facility dedicated to motorhome and bus repair. The shop is well-
managed, and I was kept informed with periodic status updates. Technicians
were willing to engage with customers on their methodology of completing
repairs. Because they are a Freightliner Oasis facility, I was able to get a 10%
discount on parts and labor through my Freightliner membership.
Accordingly, I feel more confident of the quality of the work performed than
the previous repair facility.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   8/1/2018
  Work Done on:   Class A - Diesel
  Service Performed:   15K maintenance on Freightliner chassis.
  Evaluation of Service Performed:   Excellent work, fast response, fair prices
  Value of Service:   Excellent
  Quality of Service:   Excellent

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