RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company Barber RV 6660 Auto Center Dr, Ventura, CA   93003 888-699-2124 Location on Google Maps           Latitude: 34.2438013   Longitude: -119.1973702 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   7/1/2017   Work Done on:   Class A - Diesel   Service Performed:   Slide out did not go in or out all the way on one side. A/C does not cool. Slideout toppers unroll while driving.   Evaluation of Service Performed:   They did a "track service" said all is fine, no change in performance, cost was $168. They "changed the filter and drained some water out of the catch reservoir" cost $500. I had replaced the filter two weeks before, they showed me a crushed and twisted filter and said it was mine. The replaced the slideout awnings and did not install one of the stops and incorrectly installed the other stop (that little screw up could cause an accident) I am having to replace the topper to the tune of almost $500. Had them replace the house batteries, they neglected to tell me the main cable was bad, about 80% of the strands were gone, I found this problem when I went to service the batteries, laid the RV up for a day while it was repaired. Very poor service, RV is now at different shop, a/c compressor, reversing valve are bad. New topper going on and missing stop is being installed. Barber sales staff very polite when looking for sale, Barber repair staff is useless.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   6/10/2015   Work Done on:   5th Wheel Trailer   Service Performed:   THEY DON'T DO the WORK THEY PROMISE to DO! Purchased a $30,000 trailer and have had nothing but problems with it. Slide out doesn't work properly 1st time out caught on fire. They promise repairs take possession and do nothing time and time again. This is the most UNPROFESSIONAL DEALERSHIP I have ever encountered. Do yourself a favor and drive elsewhere to purchase or service your RV. These people are LIARS!!!!   Evaluation of Service Performed:   Today we were supposed to pick our RV to take our kids camping. They were aware of the dates and yet after 3 weeks of possession still have done nothing! My next call will be an attorney! We even had the General Manager PROMISE us it would all be taken care of, more LIES! AVOID AT ALL COSTS!!!!!! Update 8/20/2015 ============ On 8/20/15 my trailer was delivered to my home with the clear coat finally on it. Only took 17 months but they did it and it looks nice.   Value of Service:   Poor   Quality of Service:   Poor               Date of Service:   4/16/2015   Work Done on:   Class C   Service Performed:   Oil change & filter; first service on my 2014 MBZ Solera Diesel engine.   Evaluation of Service Performed:   Horrible! They blew up my engine by putting the filter in wrong. I was 5 miles from home just starting out on long-planned trip. Waiting for a new engine to be shipped from Germany and no summer vacation now.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   8/11/2014   Work Done on:   Class A - Diesel   Service Performed:   Gene was our service contact. He was pleasant to deal with, and knowledgeable about motor homes servicing needs. We had a number of issues which required warranty repair. They were, the inside window screen, 120V bedroom GFI, Window seal, and front body molding.   Evaluation of Service Performed:   Work was preformed and completed as promised. Everything was fixed, I thought. When I returned home I noticed the window seal still was not fixed properly, but everything is working so far. Will need to take back to address window seal. Nonetheless, the window screen is being replaced, the GFI breaker was removed and fixed shorting wires, and the body molding was removed/reattached with adhesives. I'll rate the service as 4 versus 4+ due to the window seal issue.   Value of Service:   Good   Quality of Service:   Very Good   Email Address of Reviewer:   [email protected]       Date of Service:   11/5/2009   Work Done on:   Class A - Diesel   Service Performed:   Changed oil and filters on engine and generator. Changed fuel filters on engine and generator.   Evaluation of Service Performed:   Charged an outrageous sum to do so ($800+). Said the price was so high because it is tricky to avoid air in the fuel line after the filter change and the exhaust had to be removed to change the oil and fuel filter on the generator. I have since done this service. The exhaust does not have to be removed on the generator. I did add a priming pump to make the engine fuel filter change easy. When I challenged the technician on the high price he kept saying "that pays xxx dollars". This made me think he was on commission.   Value of Service:   Poor   Quality of Service:   Fair       Date of Service:   4/8/2008   Company Contact:   Gene in service   Work Done on:   Travel Trailer   Service Performed:   Slideout had sag due to manufacturer defect. Support inside top of slide had broken or was not installed properly at manufacturer.   Evaluation of Service Performed:   Work was done in timely manner and completed when promised. There was no sign inside the trailer that they had ever been in there, i.e. no dust, no footprints, not a thing out of place. Only hold up was from the manufacturer for warranty work approval. Once that was received Barber completed the work quickly and they did it right!   Value of Service:   Good   Quality of Service:   Very Good       Date of Service:   12/26/2005   Company Contact:   Gene   Work Done on:   Class A - Diesel   Service Performed:   We told Gene we lived in our RV so we would wait until we could get in and out asap. He told us we cold come in on the 26th. Our slide out was not working. I asked if he would send for the bad motor we would be in and out. He agreed.   Evaluation of Service Performed:   When we arrived no motor was sent for and he told us it would take over two weeks for it to ship from ALFA. WE have had this motor replaced before and they ship overnight. They charged us $99.00 for a diagnosis. It was obvious the motor was bad. We left. Another service Antelope Valley RV Service in Palmdale, Calif had us out in one day.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   1/17/2005   Company Contact:   Mark in finance   Work Done on:   Class A - Diesel   Service Performed:   Refrigerator not working on inverter, jacks not returning properly, CB radio giving feed back through stereo when on, scratched counter tops, santi flush system leaking, misc paint work, slide out room topper need adjusting...all under warranty on new 2005 Vectra   Evaluation of Service Performed:   Nothing completed properly in a five week period, in fact they return the coach with dead house batteries because they left the heater fan on for two weeks while it sat.   Value of Service:   Poor   Quality of Service:   Poor   Email Address of Reviewer:   [email protected] Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster