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Date of Service:
Work Done on:
Replace receiving plug on tow. Diagnose faulty turn
Evaluation of Service Performed:
Okay, so replacing a plug is no big deal, but what
impressed me was service tech Sebastian. He listened to
me over the phone and offered to order the right part.
After replacing the part, I was still having trouble
with a turn signal.
He then made a service call to me down the street (coach
was parked elsewhere) to diagnose the turn signal
problem at no charge.
Very professional with 20+ years experience.
The other Truckin Thunder in Ashland was not willing to
help me. Sebastian is a super tech! Thank you!