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Solar BIll
95 E Ironwood, Quartzsite, AZ   85346
(619) 588-9852
Location on Google Maps           Latitude: 33.66487   Longitude: -114.21555
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  Date of Service:   11/23/2020
  Work Done on:   Class C
  Service Performed:   Replaced two AGM batteries. Required floor jack to install under coach.
  Evaluation of Service Performed:   Fair prices and work done efficiently.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Date of Service:   1/25/2005
  Work Done on:   Class A - Diesel
  Service Performed:   Installed 4 solar panels (515 watts), controller and remote display.

The solar panels are wired to a terminal strip. From there a 4 inch #10 wire was connected to the #8 riser cable down to the controller with wire nuts. From the controller to a fuse assembly, #8 was used, spliced into the fuse assembly which had #10 wires.
  Evaluation of Service Performed:   I started having problems about a week later. I was gone from Quartzsite so I couldn't get them to repair it. I tried to email but no response (until much later). I tried calling on phone but I'm hearing impaired and that did not work.

First one of the wire nuts came loose and broke its connection, probably because the riser cable was not secured and was pulling on the nut. I found and replaced that, noting the 4 inch #10 wire was warm.

Then two days later the fuse assembly fell apart when I pulled the battery tray out. The crimps inside failed. After fixing that I noticed those #10 wires would be warm.

Driving through a rain storm caused my bay to become flooded through a hole they had made to run the wire from the controller to the battery. They hadn't sealed it.

I finally got fed up and replaced the #8 riser with #4, eliminated the wire nuts (used 00 butt splice), eliminated the short #10 wires, sealed the holes and installed a circuit breaker in place of the fuse assembly.

When I returned to Quartzsite I tried to explain what happened. First words from Bill were, "I don't believe you". The installers (Chuck and Lloyd) privately apologized for their mistakes and said Bill was pushing them hard that day.

I can understand mistakes happening, but then I expect them to own up to it (hey! I had already fixed it!). I just didn't expect to be treated in such a poor manner by management.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   2/1/1996
  Work Done on:   Class A - Gasoline
  Service Performed:   Added four solar panels to the roof of my coach.
  Evaluation of Service Performed:   All the wiring and controller was undersized. After being gone for a morning, came home to smoke billowing our of controller compartment, everything melted and almost caught coach on fire. Went back to Solar Bill the same day and he tried sending me down the road. What a jerk! I told him that he was either going to fix it correctly or I was going to call Visa and stop payment. He redid the work and used much larger wires and a better controller. Bill is a very poor business man. I spend every winter in Quartzsite and I have probably directed several dozen customers away from his business over the years.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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