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Date of Service:  
6/1/2017
 
Company Contact:  
Ray or Joe
 
Work Done on:  
5th Wheel Trailer
Class A - Diesel
Class A - Gasoline
Class B
Class C
Toy Hauler
Travel Trailer
Truck Campers
 
Service Performed:  
Had them work both on our older 2008 Class C Winnebago
Outlook and our new 2016 Class A Winnebago Sightseer. In both
cases they quickly troubleshot and repaired issues that other RV
mechanics had passed off as "normal bad behavior". Have earned
our business. Very experienced and honest. Worn out steering
control in the 2008 and bad kingpins from the Ford factory in the
2016.
After local Ford Truck dealer had "repaired" the bad kingpins
under warranty I took it back to Ray to have him check their work
and sure enough Ford had left the bearings extremely loose!
Rather than risk losing the RV to Ford for substandard work and
another couple of weeks, I paid Ray a very reasonable price and he
fixed Ford's work in a couple of hours. He didn't ask me to do it
and encouraged me to take it back to Ford so they could see their
shoddy workmanship, but I was fed up with Ford so I had Ray fix
the Ford issue. Have had them repair/service our RVs numerous
times now. They can do most anything: coach work, chassis
repair, and body work.
 
Evaluation of Service Performed:  
Extremely happy with the honest assessment, quality of the work,
and fair pricing. Highly recommend Ray at Joe.