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Company
Tee-Pee Trade & RV Centre 3737 48 Ave, Camrose, AB T4v3t4 866 413-7427 Email Address: [email protected] Location on Google Maps Latitude: 53.0162710 Longitude: -112.7988950 Company web site click here |
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| Date of Service: | 7/20/2017 | ||
| Work Done on: |
Truck Campers
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| Service Performed: |
Repair insurance claim work on camper. Two vent
fans and replace awning. Also extra work of summer-rizing the camper for the season. Was told that it was less than a days work once the parts arrived. IT TOOK TWO MONTHS. Very poor effort to coordinate with the insurance company and The camper manufacturer. On top of that, my awning that was removed was taken by someone there because when I asked for it, they said it was in the scrap yard. When we went to retrieve it, it was gone. I was told by the service advisor that "it must have been taken to the dump". This of course is unlikely as the scrap yard was full of material that showed rust and grass growing between, meaning they haven't done a scrap run in a long time. Obviously, someone there took it and did a simple repair to it to reuse or sell it as that's what I had planned. Finally, the last straw was the fact that they said my camper received damage from hail while it was in my yard and they took it upon themselves to replacements to the tune of almost 800.00. I did not authorize this and worse yet, I can't see any work done! As I missed most of the summer with it sitting in their shop, I was fed up. I paid the bill and will never go there again. They are an Artic fox dealer but I will go elsewhere in the future. |
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| Evaluation of Service Performed: |
Sloppy sealing job and missed sections for
caulking. My water cap was missing, the water system was still full of antifreeze (I paid for a full flush) and screws were loose throughout. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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