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Company
General RV 3063 Greensburg Rd, North Canton, OH 44720 330 896-8977 Email Address: [email protected] Location on Google Maps Latitude: 40.9295814 Longitude: -81.4352897 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 6/18/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
ANOTHER BAD RIM, from my previous post you can see that out of three
tires, two leaked where they were pressed/welded together. WELL, this time, on a trip to Maine, the THIRD rim leaked in the same place. So ALL of the rims on the trailer had bad welds that allowed them to leak. This could have been a catastrophic failure had it happened on a freeway at night. This is totally unacceptable and I wish I knew how to complain to the NTSB to check into this shoddy workmanship that put my family's life in danger. |
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| Evaluation of Service Performed: | All work had to be done by myself since the dealer would not help. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/15/2016 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
After having two flat tires on trip to Disney World, we returned home. The
trailer had acquired about 4000 miles on it in a little over a year. It was out of warranty, but only by a couple of months. It was found that BOTH rims leaked where they were pressed together. At first, the service department said there was nothing they could do. After I posted this on FB, they said they would replace ONE rim but I was on my own for the other. I ended up paying $60 for a new rim to fix and extreme safety issue. |
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| Evaluation of Service Performed: |
This was a typical sales person response... "it's not our fault", "its out of
warranty", "call the supplier, not us"..... while it's true it was not their fault, in the interest of future sales, they should have at least attempted a fix. It would have much more weight if the dealer called the supplier and not a single owner. I give it a fair value cause they did fix one, but quality was indeed poor. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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