|
RV Service Reviews | Home Page |
| Where RV Owners Evaluate Service Facilities! |
|
Company
Precise RV Service Grand Canyon Railroad RV Park, Williams, AZ 86046 928-458-6298 Email Address: [email protected] Location on Google Maps Latitude: 35.9788735 Longitude: -114.8332915 |
||
|
|
||
|
The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
||
|
|
|||
| Date of Service: | 5/22/2017 | ||
| Company Contact: | RJ | ||
| Work Done on: |
5th Wheel Trailer
|
||
| Service Performed: |
We pulled into Grand Canyon Railroad RV Park and had
three issues with our 5th wheel. The water heater would not work on the electric side, the bedroom slide out motor and transmission were shot and our main TV in the living room had taken a dive. We were referred to RJ and NRVS Precise by the Park. He came to our unit and we discussed the repairs. We told him we had a service contract for repairs so we provided him the information for them. He supposedly repaired the hot water heater, which does not work on electric now, and we've had to take it to our repair facility once we arrived home. We had to leave prior to repairing the slide out, however, he did mail a motor to us. We were never reimbursed for the TV so he screwed us out of $486.00 there. He got the insurance company for $1,669.44, and did nothing but give us lip service. We had attempted several times to get our money out of him, but now he will not answer his phone with any call from our area code. |
||
| Evaluation of Service Performed: |
Work was not performed at all. This guy is a smooth
operator. Beware, Beware, Beware! |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
|
|
|||
| Date of Service: | 5/5/2017 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
Entry steps were not working so I had Precise RV Services work on them at
the Grand Canyon Railroad RV park in Williams,AZ. He worked for 4 hours and could not get them to work. Installed new control board and motor which I'm not sure either was needed. He then said he had no idea what to do next. Charged me $480 and the steps were the same as when he showed up--not working. |
||
| Evaluation of Service Performed: |
Why some one who says he's been in business for 40 something years
could not fix my steps and charged me $480 is beyond me. Beware and be warned if you run into this company. Wish I would have found this site before I spent $480 for nothing. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
|
|
|||
| Date of Service: | 10/31/2016 | ||
| Company Contact: | Rex | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
Engine battery was not charging and then the inverter
quit. Rex diagnosed the problem and ordered parts. Charged us $1190 for the parts and we never received them! We went out of our way to have this work done and he showed up and said they were damaged. This is after more than 2 weeks of his promising to have the parts |
||
| Evaluation of Service Performed: |
The work was poor. The charge was even worse. He
eventually gave us back $316 of the $1190 he charged us. We got no benefit from Rex looking at our rig. Run as fast you can from him. We have his business card, but don't have an actual address for him. He bills through the credit card as Neighborhood RV Service. He works in the summer out of Williams, and in the winter out of the Lake Havasu area. We trusted him to get the needed parts while we continued on our trip. We left the Grand Canyon, went onto San Diego, then to Indio, CA. We arranged to travel back through Lake Havasu so that he could make the repairs. We drove totally out of our way to go there and met him at Walmart and he didn't have the parts. This is after us driving east rather than west to head home to Washington state. It took him week to finally give us the paltry refund. We filed a complaint with our credit card and are still trying to resolve this. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
|
|
|||
| Date of Service: | 9/16/2016 | ||
| Work Done on: |
Class A - Diesel
|
||
| Service Performed: |
I had Rex come to the Grand Canyon Railroad RV Park in Williams AZ. for a problem with my refrigerator on Saturday 9/16/16.
He told me my refrigerator was bad and had to be replaced. He said he normally stocks them but was out of stock. He said he could order one for me and come install it in Henderson NV because he also works out of Boulder City. Being a new RVer, I believed him, after all, he had been recommended to me by the RV Park. I agreed and gave him my credit card as he stated he needed the full amount of $1798.56 in advance to order the frig, not including labor. The following Monday when I got home, I called him to check with him. He said it would be at least two weeks before he gets the Frig. I told him I had found one at Camping World, for $1469.76 and that I could go buy one if he could cancel his order. He said ok and that he would come out and install it. After 2 weeks, he showed up with a helper and had the new one installed in about an hour. I asked if we could now settle up seeing he still had my $1798.56. He stated he had to go back to the office to figure things out and not to worry that he would treat me very fairly. He also took my old frig with him saying he had to remove the matching wood panels at his shop and would return them to me. After repeatedly calling him, I get a refund back to my credit card for $702.62. and no wood panels. I called him many times to question him about the panels and if he was charging me $1100.00 for installing the frig because I had not heard from him nor did I get any further refund. He stated that I'm not getting anymore freebies and to go back and continue watching Sesame Street. Very rude! As for my face panels that match my cabinets, he said he threw them away. |
||
| Evaluation of Service Performed: |
BAD, BAD, BAD. Stay away from this maniac. I didn't include the language he used when I was able to contact him. He doesn't
disclose a physical address so the only way to contact him is by phone which he doesn't answer once he can ID your number. It cost me $1100 a service call to install a refrigerator and I lost my face panels. |
||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
| Page last updated: 4/16/2024 | Legal Notice | Our Privacy Statement | For problems or suggestions: webmaster |