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Camping World
2250 Williamsburg Pike, Richmond, IN   47374
Location on Google Maps           Latitude: 39.8592420   Longitude: -84.9181609
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  Date of Service:   8/2/2016
  Work Done on:   Class C
  Service Performed:   Installed tire valve extenders on two inside dual rear
tires. Installed a shower door to replace the original
equipment shower curtain.
  Evaluation of Service Performed:   Improperly installed the tire valve extenders. The air
leaked out of both inside tires, the tires went flat and
the tread on the two tires was unevenly worn before the
problem was discovered. The shower door was installed
upside down (water leaked onto the bathroom floor when
the shower was used) and was installed so poorly that the
frame fell apart when we were driving the RV on a bumpy road.
The service department's representatives were almost
never at their desks to answer their phones and never
returned a call if I left a message.

I posted a review earlier, complaining about the work
done on our Class C Four Winds RV at Camping World -
Richmond, Indiana. At that time, I also sent an e-mail
to Camping World on their website's complaint resolution
hotline. Within just a few days, the manager of the
Richmond, IN Camping World RV Sales called me, asked how
much it had cost us to repair the problems created by
his service department and then sent us a check, which I
have just received! It apparently pays to complain on
the Camping World complaint resolution hotline!
  Value of Service:   Poor
  Quality of Service:   Poor

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