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Paul Everett's RV
4316 N Hwy 89, Flagstaff, AZ   86004
Email Address: [email protected]
Location on Google Maps           Latitude: 35.2221807   Longitude: -111.5854408
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  Date of Service:   11/15/2017
  Company Contact:   Retired
  Work Done on:   5th Wheel Trailer
  Service Performed:   Paul Everett's RV (PE) has several shops in several
states INCLUDING WA, NV and AZ. Keystone directed me
to take my 5th wheel to a Nevada PE location in
Laughlin NV. I had a brake issue since buying this
rig. They (PE) did a repair that was better, since
I originally had no brakes, but did not do the job
correctly. To add they also removed and reinstalled
my hitch adapter the wrong way and did not tell me.
I found out when my 5th wheel contacted the back of
my cab and broke my truck rear window. Since then at
the cost of $1,400 I've had my brakes fixed
correctly at another shop. That shop found that my
brakes were wired incorrectly by the PE shop and
there was a mix match of incorrect parts used by PE.
  Evaluation of Service Performed:   PE's work was done substandard and not to code.
Additionally their service manager is the worst
manager I've ever encountered. He never returns
calls and is very evasive in his answers. PE will
NEVER TOUCH MY RV AGAIN. This issue is currently
under litigation. Don't walk away ... RUN AWAY FROM
THIS SERVICE FACILITY from my personal experience
with PE Laughlin!
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   8/5/2016
  Work Done on:   Class C
  Service Performed:   Replaced solar inverter.
  Evaluation of Service Performed:   They fit me into their tight schedule since my solar inverter needed to be replaced and I had no electricity. Did an excellent job - I had purchased the inverter
myself, and they only charged me one hour service to install it and I was on my way. That was two weeks ago, and it's working fine.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   6/2/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Ordered parts and repaired steps broken due to part failure on Lippert recall
  Evaluation of Service Performed:   Excellent! Shane ordered the parts and scheduled us in for repairs with no hassles. He actually does what he said he would do and also returns phone calls!
  Value of Service:   Excellent
  Quality of Service:   Excellent

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