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Freightliner of Arizona
5650 E Travel Plaza Way, Tucson, AZ   85756
(877) 311-1326 After Hours: (520) - 280-6671
Email Address: www.fswaz.net
Location on Google Maps           Latitude: 32.1265596   Longitude: -110.8742803
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   8/10/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Front end work under warranty
  Evaluation of Service Performed:   I was very pleased with the service and the facility. Personnel kept us informed, RV parking was clean and professional and the work performed was as
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   [email protected]
  Date of Service:   6/29/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Replaced A/C compressor, compressor clutch belt and fan clutch wire harness.
  Evaluation of Service Performed:   Excellent communication and repair work.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Date of Service:   2/26/2016
  Work Done on:   Class A - Diesel
  Service Performed:   The check engine light came on intermittently on our motorhome, causing loss of power. I contacted another facility and managed to get an appointment
two days later. On the morning of the appointment that facility was unable to find the problem so I called Freightliner of Tucson. They had me bring it
right in for �express diagnosis �and two hours later found I needed a new water pump. They also discovered that the Air-Minder for the air filter was not
working and recommended that the air filter be changed. By this time it was late in the day so they told me they might not be able to get the parts in by
the next day, but no problem (for me) they had four full hook-up sites right at their faculty for my use, free of charge. The parts did come in the next
morning and I was back on the road by that afternoon. They had me back on the road 29 hours from the time I pulled in for the diagnosis! Everyone at
Freightliner, from the front desk to the mechanic, to the check out desk were friendly and professional. Are they a bit more expensive than some of the
other shops? Yes, but from my experience, worth every penny.
  Evaluation of Service Performed:   Excellent. Fast, courteous, professional, and the work is warranted at any Freightliner dealer across the country.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   1/16/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Cummins Engine - Check Engine Light - Fault Code 0559
Injector Metering Rail Pressure - Below Normal
  Evaluation of Service Performed:   Diagnostic program performed with no resolution of issue. Tech then began replacing parts. Purported seized plunger in pump however later found out that
this would cause engine to not run well or not at all which was not the case. Problem went away while at service center but returned later. Very expensive
repair work that didn't fix the problem.
  Value of Service:   Fair
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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