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Company
Rick's RV Road Service 9 Pleasant Street, Assonet, MA 02702 774-644-1639 Email Address: [email protected] Location on Google Maps Latitude: 41.8004548 Longitude: -71.0738438 Company web site click here |
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| Date of Service: | 4/1/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Roof leak and many other work performed over the years!! | ||
| Evaluation of Service Performed: |
A+ sees the job through, relentless, very reasonably priced, honest
hard worker, love this guy, |
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| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 8/4/2015 | ||
| Company Contact: | Rick Couture | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
1--Track down absence of 50amp service inside coach on shore power and generator (breaker)
2--Diagnose electric hot water problem (relay) |
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| Evaluation of Service Performed: |
Excellent. Methodical. No wasting of time. I have discovered I know a lot more than many techs seem to know, but Rick is one of only two in whom I feel
complete confidence--in part because he clearly states his limitations but knows how to proceed. No B.S. I called 11 RV service outfits and he was the only one willing to come to Gloucester MA, a drive of more than an hour one-way. So I was also impressed that his trip charge was reasonable at $95, and he will split it if more than one customer is nearby. His hourly rate is also reasonable at $70 (Aug '15). Even then he charges in 15-minute increments, so if the job takes only 30 minutes the charge is for only a half hour. Very fair. And he will work crazy hours into the evening! Worth noting: He spent a half hour on the phone with me walking me thru several steps to try to solve my electrical problem without coming out--for free! Clearly, he is VERY customer service oriented. Other jobs he mentioned he'd just finished or was going to next included replacing a transfer switch, sealing a roof, and a couple other hot water heaters. I don't know whether he does work on the drive train, but I suspect he does some. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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