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Mike's RV & Marine Inc
4310 Santa Rosa Ave, Santa Rosa, CA   95401
Email Address: [email protected]
Location on Google Maps           Latitude: 38.3729695   Longitude: -122.7115749
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   6/18/2015
  Company Contact:   Christine Arsenault
  Work Done on:   Class A - Diesel
  Service Performed:   They installed a stainless steel gas stove/oven, fixed our cracked bedroom wall, installed a new bedroom door, installed a new window shade, fixed LED
lights, worked on our slide issues, and more.
  Evaluation of Service Performed:   They are the best. Everything was done to our satisfaction and we could not be happier. I will not take our RV any other place than Mike's RV & Marine.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Be sure to read the Service Provider Response to this review at the end  
  Date of Service:   5/18/2015
  Work Done on:   Class B
  Service Performed:   Problems with refrigerator. Circuit breaker reset.
  Evaluation of Service Performed:   Part of the problem was fixed but not why the breaker popped to begin with. Still had issues with refrigerator. Waiting time at this shop is very long. New
appointment was a month out. Tried to get it in sooner because it was a continuing problem. Was told that it was a new problem and that we were difficult
to work with. Tried to talk to Mike to explain the problems we were having and could not get through to him. Went to another shop who took us the same
day and fixed the problem the same deal.

Be sure to read Service Provider Response below
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Service Provider Response:  
This lady called us and demanded that we look at her issues that day. We
are an RV specialty repair shop with high volume. She wrote this review,
this one of several malicious reviews, because we could not get her in the
same day. She was rude to our dispatcher and very unprofessional. I request
that you take this review off this page.

Thank you,
Christine 707 291-9539

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