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Date of Service:  
7/3/2017
 
Work Done on:  
Class A - Gasoline
 
Service Performed:  
Rear leveler failed. Under warranty. Sonny's ordered part. Said it would take 2 weeks to get part in. Continued on vacation.
Received call part was in. Rushed to Sonny's for install. On July 20th, Had 8 am appointment. Not seen until 11 am. Part not
in and then the Wrong part arrived late in afternoon, left. Paid $268 just to have rear leveler removed.
 
Evaluation of Service Performed:  
Tried to complain to manager, who hid in office to avoid us. Service manager took complaint, very harsh.
Very poor customer service!!
 
Value of Service:  
Poor
 
Quality of Service:  
Poor
 
 
 
Date of Service:  
2/1/2015
 
Work Done on:  
Toy Hauler
 
Service Performed:  
Wash and reseal the whole outside of the trailer and replace the awning.