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Crown RV Collision Center
73605 Dinah Shore Dr Bldg 800, Palm Desert, CA   92211
Email Address: [email protected]
Location on Google Maps           Latitude: 33.7974220   Longitude: -116.3805370
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  Date of Service:   5/4/2017
  Work Done on:   Class A - Gasoline
  Service Performed:   Windshield Repair
  Evaluation of Service Performed:   Do Not Trust. We took our RV there on a recommendation from another
place. To start with we were charged for work that was not done, work that
was paid for by the insurance company and work that we did not request.
Then, when we picked up our RV, the interior was disgustingly dirty with
grease, tar and sealant that was brought in by who ever did the work. There
was overspray of undercoating on the inside upholstery and drapery from
having the interior engine cover off while they did the work and by not
covering any of the interior while it was in the shop. He did have Service Pro
attempt to clean the carpet to no avail. When we finally got it home we
discovered foot prints all over the roof and found a large new patch on the
roof along with new back vent covers. There was no reason for anyone to
have been on the roof. It was obvious that someone backed our RV into
something, tore off the vents, put a hole in it and then tried to patch it up
without telling us hoping we wouldn't notice. After taking pictures and
sending them to the owner Mr Kelly Barker, he denied knowing how they got
there and denied any responsibility for the interior damage even though he
said he fired two of his employees. I reported him to the California Bureau of
Automotive Repair and he was cited for "performing unauthorized work" and
given recommendations to return the money charged for the work not done.
He again denied knowing how the roof and interior was damaged even
though he admitted patching the roof, putting new vent covers on and paid
Service Pro to attempt to clean the interior. Right. I have plenty of people
who know what condition our RV was in prior to bringing it to him for
windshield repair. He owes me at least $600.00 for the work not done, a
new roof and new carpet. I am going to let a judge decide. See you in court
Mr. Kelly.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   4/25/2016
  Company Contact:   Nicole & Kelly
  Work Done on:   Class A - Diesel
  Service Performed:   Repaint front and rear end caps and roof side rails. Resealed roof.
  Evaluation of Service Performed:   Absolutely fantastic across the board. Highly recommend them
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   3/15/2013
  Company Contact:   Kelly
  Work Done on:   Class A - Gasoline
  Service Performed:   Body, interior and paint
  Evaluation of Service Performed:   Excellent. Treats all RVs as though they were his own. Larry the painter is an Artist. Collision repairs is his forte.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]

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