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Date of Service:  
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7/1/2020
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Slide out repaired! Stays in place
now! Rethread main awning in holding
groove! New strap on bedroom awning!
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Evaluation of Service Performed:  
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Really fast service! They did a fine
job and are real friendly! And we
really like their dog! Mike is a
fine fellow!!
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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11/27/2019
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Work Done on:  
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Class C
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Service Performed:  
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Repair furnace, wouldn�t work. He said he fixed it, after about $400
dollars it still won�t work. He didn�t show me at the garage, he said
it works but it doesn�t. About a week later, and try to start the
furnace and it doesn�t work. I called him and he got mad. I had to
open the panel to reset it, and I noticed he put in the wrong board in.
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Evaluation of Service Performed:  
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Didn�t fix the furnace, he got mad when I called him. He said I torn it
by opening the panel reset the furnace. He is a poor excuse for a
business that should be nice. His temper is too much, be careful
dealing with this hot head
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Value of Service:  
|
Poor
|
 
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Quality of Service:  
|
Poor
|
 
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Email Address of Reviewer:  
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[email protected]
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|
 
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Date of Service:  
|
2/11/2019
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Company Contact:  
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Mike
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Work Done on:  
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Toy Hauler
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Service Performed:  
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We brought our trailer to the shop near
Aloca, TN for maintenance and several
upgrades. While there, Mike inspected the
roof and suggested he clean, recaulk, and
coat the roof of our 8 year old trailer. All
work was done in a professional manner.
Mike replaced toilet seal, repaired TV
antenna, added a easy entry door handle
and did minor maintenance.
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Evaluation of Service Performed:  
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We were pleased with his work. Highly
recommend.
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Value of Service:  
|
Very Good
|
 
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Quality of Service:  
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Excellent
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|
 
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Date of Service:  
|
11/16/2017
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Work Done on:  
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Pop-up Trailer
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Service Performed:  
|
Electrical issue solved. Anyone who takes the time
these days to help me over the phone has earned my
future business as well. Thanks Mike!
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Evaluation of Service Performed:  
|
Spot on.
|
 
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
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Excellent
|
 
|
|
 
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Date of Service:  
|
5/15/2017
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Work Done on:  
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Travel Trailer
|
 
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Service Performed:  
|
Replaced piping in my trailer
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Evaluation of Service Performed:  
|
Mike did a fantastic job! He is prompt, meticulous, and honest.
|
 
|
Value of Service:  
|
Excellent
|
 
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Quality of Service:  
|
Excellent
|
 
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Email Address of Reviewer:  
|
[email protected]
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Date of Service:  
|
5/4/2017
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
|
Battery Charging issue
Roof leak
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Evaluation of Service Performed:  
|
Excellent. Very good communication before the
appointment. Came to my location and was on time.
Not only did Mike thoroughly inspect the issues. He
showed me how and why things operated. Also made a
couple of recommendations and suggested I could do
them myself instead of him charging me to do it. I
highly recommend him. Glad I found someone whom I
trust, knows what he is doing, but is also a
teacher.
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
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Excellent
|
 
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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9/16/2015
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Work Done on:  
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5th Wheel Trailer
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Service Performed:  
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Replace back wall
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Evaluation of Service Performed:  
|
Mike and Dan make you feel like family. They finished installing a complete back wall for me. They used more sturdy material than it had when new, and at
about half the cost the Dealer wanted to do the work. I will definitely will be using them again.
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
|
Excellent
|
 
|
|
 
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Date of Service:  
|
8/12/2015
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Work Done on:  
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Travel Trailer
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Service Performed:  
|
Awning arm repair
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Evaluation of Service Performed:  
|
Mike was on location within 24 hours and had the repair done in an hour! He also looked the camper over and notified me of another important repair.
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
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Excellent
|
 
|
|
 
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Date of Service:  
|
6/24/2015
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Work Done on:  
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Travel Trailer
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Service Performed:  
|
Reseal roof, caulk seams.
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Evaluation of Service Performed:  
|
You won't find a better team than Mike and Dan. Excellent work on every task we needed completed. I wouldn't trust my Rv's with anyone else. Highly
recommend Onward RV!
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Value of Service:  
|
Excellent
|
 
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Quality of Service:  
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Excellent
|
 
|
|
 
|
 
|
|
 
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|
|
 
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Date of Service:  
|
6/1/2015
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
|
We removed our sofa and wanted to install recliners in our slide out. Turns out the space was even smaller than I had thought. Mike did a great job at
building a little addition to the slide out to make it fit. And it looks great. He stained the wood to match our existing wood.
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Evaluation of Service Performed:  
|
Mike has been doing all work on our last two RVs for the last couple of years. His work has always been outstanding and not once have I been unhappy with
the quality. I would recommend Mike and Onward RV any time!
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|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
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Date of Service:  
|
4/9/2015
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Work Done on:  
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Class B
|
 
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Service Performed:  
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Dewinterize. Installed new potty. Drove to my home. Prompt.
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Evaluation of Service Performed:  
|
Excellent. Fast. Knowledgeable. Highly Recommend. Will use again.
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|
Value of Service:  
|
Very Good
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
1/1/2015
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
|
Miscellaneous repairs and inspection of newly purchased Fleetwood Pace Arrow. Mike and Ron went over the motorhome top to bottom and pointed out
major and minor issues in the order of Importance. Made repairs requested and performed "Above and Beyond" returned on a follow-up to complete
additional work as requested. Workmanship was superior. We were left with the opinion that there wasn't anything too much for them to handle. Have used
them on multiple occasions with the same results. Will continue to use Mike for any future issues that may come up. Pricing is fair and a lot better than going
to your Dealership Service Dept.
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Evaluation of Service Performed:  
|
Their rating should be "Superior"!
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
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Email Address of Reviewer:  
|
[email protected]
|
 
|
|
 
|
 
|
Date of Service:  
|
10/20/2014
|
 
|
Company Contact:  
|
Mike
|
 
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Work Done on:  
|
5th Wheel Trailer
|
 
|
Service Performed:  
|
We initially hired Mike to winterize for us. He went above and beyond and did a thorough inspection. he found a couple of small things that would have
turned into bigger issues if they were not taken care of. A broken fan cover, etc.
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|
Evaluation of Service Performed:  
|
Mike did a great job and has continued to be our go-to guy for anything RV related. We just traded in our 5th wheel for a motorhome and look forward to
having Mike take care of our new baby!
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
9/10/2014
|
 
|
Company Contact:  
|
Mike Richert
|
 
|
Work Done on:  
|
Class A - Gasoline
|
 
|
Service Performed:  
|
Inspected LP system to check for leaks and correct pressure, sealed trim work on slides, lubricated slide rails and motor, installed a brace under bedroom
slide to prevent roller from wearing groove in fiberglass.
|
 
|
Evaluation of Service Performed:  
|
Excellent. Works fast but carefully. Professional and knowledgeable. Highly recommended.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|