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Metro RV
160 W. Olive, Burbank, CA   91504
818 841-2441
Email Address: [email protected]
Location on Google Maps           Latitude: 34.175714   Longitude: -118.313308
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   11/20/2020
  Work Done on:   Class B
  Service Performed:   Onan generator service, LP hose replacements and oil change.
  Evaluation of Service Performed:   The Generator service was very good. LP hose work was a low ball
estimate. Finally price was 2x higher than estimate. I asked for an oil
change with regular oil and they charged me $150: $100 labor. That is 5x
higher than a regular garage. I complained as it is just a class B van and
not a class A and I got a snarky, "I don't make the price list".
  Value of Service:   Fair
  Quality of Service:   Fair
  Date of Service:   10/24/2013
  Company Contact:   Service
  Work Done on:   Class A - Diesel
  Service Performed:   Generator repairs, body work and black tank replacement. Over the years, misc maintenance and several accessory purchases.
  Evaluation of Service Performed:   All excellent and priced fairly.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Date of Service:   1/11/2011
  Work Done on:   Class A - Diesel
  Service Performed:   Bought my RV from these guys in 2011. It took until
2016 to get my original Title certificate.
  Evaluation of Service Performed:   The a/c was broken when I bought it.
The staff was not helpful and wasted month's of my
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   9/10/2004
  Company Contact:   Jesse Ruiz
  Work Done on:   Class A - Gasoline
  Service Performed:   Break recall, inspection, fluid flush, oil change and lube job.
  Evaluation of Service Performed:   Real pros, job well done.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   10/1/1997
  Work Done on:   Class C
  Service Performed:   Took RV in for work, it was charged for but, wasn't done. However the storage compartments were rifled & all electrical adapters (and other small stuff) taken. Management would do nothing about any of it. They said they were not responsible for repairs that went wrong (they didn't 'go wrong', they just weren't done!) and we couldn't 'prove' that the missing accessory parts were missing. They offered 3% discount on new items from their over priced store. Missing items were 3 months old!
  Evaluation of Service Performed:   Very poor!!!
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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