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the explanation of the problem from your perspective.
 
 
 
 
 
Date of Service:  
9/9/2014
 
Company Contact:  
James, Service Manager
 
Work Done on:  
5th Wheel Trailer
 
Service Performed:  
Fix 26 warranty defects on Bighorn fifth wheel.
 
Evaluation of Service Performed:  
Work was excellent. The dealer promised completion in four to five days. It ended up being four weeks. The dealer claimed it was manufacturer delay getting
parts. However, I was in contact with the manufacturer and the request for parts came weeks after the trailer was in service.
 
Value of Service:  
Good
 
Quality of Service:  
Good
 
 
 
Date of Service:  
5/10/2012
 
Work Done on:  
5th Wheel Trailer
 
Service Performed:  
Multiple attempted repairs, never got main slide room problems figured out