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Date of Service:  
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2/1/2018
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Replace floor and sub-floor. They had the rig for
10 months before it was half done. None of the
seals on the slide were replaced. The slide on
drivers side was never removed to get to flooring.
Reason it took so long was they had a hard time
finding someone to take 26 foot slide out of the
rig. Found out they never took it out or they would
have found that the floor of the slide out was also
wet and swelling. year and half later the slide wont
go in or out because of the floor swelling. Very bad
job for the 12 grand it cost me to have half ass
work done. Would never recommend anyone going here.
Oh they did compensate us with a 100 dollar gift
card for the 10 months they had it.
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Evaluation of Service Performed:  
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Never got it back till 10 months later after hundreds
of e-mails and phone calls. More service reps dealt
with than I can count.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Email Address of Reviewer:  
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[email protected]
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Date of Service:  
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6/12/2010
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Work Done on:  
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Class A - Gasoline
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Service Performed:  
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Replaced hydraulic bar on LR slide. Hydraulic system had been having problems and Equalizer agreed the bar needed replacing. Equalizer shipped me the bar and Marty's agreed to install after talking with Equalizer. This was an ongoing problem we thought was fixed before leaving on a 3 month trip. Marty's was great to work with.
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Evaluation of Service Performed:  
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Performed all work as planned in just a few hours and filed the claim with our warranty company. Great experience.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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8/2/2008
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Company Contact:  
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Greg
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Jacks 08/40x brand new coach with 1.000 mi. Dealer has had coach since 08/02 worst mistake I ever made was to bring it to Marty's RV. They have not got a clue. The only thing they are sure about is they are going to charge me for warranty work. The technician told me I was not waiting long enough for the fridge to go on when I was connected to shore power. THATS WHY I THINK ITS NOT WORKING... I NEVER ONCE HOOKED THIS RIG TO SHORE POWER I HAVE NOT HAD IT LONG ENOUGH. SO THEY CHARGE ME FOR DIAGNOSTICS. I COULD WRITE A BOOK ABOUT THE JACKS BUT MY BLOOD IS BOILING AS I THINK ABOUT SOME OF THE EXCUSES THEY GAVE ME
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Evaluation of Service Performed:  
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APPROACHING AWFUL BUT CERTAINLY REAL BAD
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Date of Service:  
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10/5/2006
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Warranty work needed. While there the motorhome had to be winterized. Paid to have the motorhome winterized.
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Evaluation of Service Performed:  
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When I opened up the motorhome for the first trip this spring I found freeze damage. Marty's failed to follow the directions printed on the water pump access door. Directions stated to drain the line from water tank to pump. Freeze damage consisted of the metal water bypass valve splitting and the water pump pre-strainer splitting. I am attempting to resolve the situation but phone messages and emails are not being answered.
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Value of Service:  
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Poor
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Quality of Service:  
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Poor
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Date of Service:  
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7/4/2005
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Company Contact:  
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ray noriega
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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broken p-trap under shower drain
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Evaluation of Service Performed:  
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Marty's took me in right away we were on vacation from Florida and he fixed the problem within a couple of hours. very professional service and they treated you like family even though coach was not purchased at their place.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Date of Service:  
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6/1/2004
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Numerous malfunctions on delivery checklist were requested to be cleared. They only replaced the HRH Jack that was bent. There were other problems on the delivery checklist such as problem with A/C, Squealing belts in engine. Broken oil plug on Generator. Several windshield stone "dings" that they said would be fixed!
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Evaluation of Service Performed:  
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The only work they did was replace the bent Jack. We have had to replace the A/C System.We Have had the drive belts replaced on the engine and the Oil Drain plug was replaced at our expense. The Credit Manager tried to get us to pay for repairs but the owner finally stepped in and OKed the one replacement of the bent Jack. All other repairs listed on delivery check list have had to be paid for by us!
They want to sell, sell sell but their service leaves much to be desired.
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Value of Service:  
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Fair
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Quality of Service:  
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Poor
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