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Sunset RV
21803 State Route 140 East, Bonny Lake, WA   98391
253 348-2082
Location on Google Maps           Latitude: 47.1298419   Longitude: -122.2421636
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   6/13/2014
  Company Contact:   Vic / Jim
  Work Done on:   5th Wheel Trailer
  Service Performed:   I was unknowingly sold this unit with dried feces packed in the black tank. I contacted the dealer and traveled back to Washington. I requested my
money as was told NO that they would like a chance to fix it. Their repair took eight days at my expense in Washington. The tank was deemed
repaired and we returned to California. My wife noticed a leak at the sewer discharge almost immediately and we contacted Sunset. After this the
service department sent me on a wild goose chase of concocted mixtures and water driving on logging roads, two pumper trucks ($300.00) and a
great deal of my money we finally drove to the nearest RV Center and had to threaten the Service Manager in Washington to fix the problem. After a
night in a motel we returned to the RV. A pumper truck finally dislodged and drained the tank. The service tech had to repair a crack in the tank and
tighten all four fasteners at the valve.
  Evaluation of Service Performed:   This health issue wasn't handled correctly from the sales. This unit should have never been on a sales lot. When the same problem re-occurrs it is a
lemon. The weeks of driving with mixtures of Woolite and soapy water. The diesel for my truck. The weeks of living with a toilet system full of feces.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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