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Date of Service:  
11/1/2013
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Replacement of defective step motor/gearbox. Work was performed through XtraRide Warranty service, we deductible paid up front.
 
Evaluation of Service Performed:  
Work was done just before the final trip of the year. Before 1st trip of 2014 found that motor plate was installed inproperly and calls to Boyers went
unanswered. I had to remove myself and mount the motor as per factory specs and then reinstall. We have wrote several emails to Boyers with no
response from Service Manager.