Company
Bryan's Auto, Truck & RV Collision Repair Center, Inc.
16420 Highway 27,
Lake Wales, FL   33859
(863) 638-2374
Email Address: [email protected] Location on Google Maps           Latitude: 27.8586570   Longitude: -81.5886451
Company web site click here
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Date of Service:  
5/18/2016
 
Work Done on:  
5th Wheel Trailer
 
Service Performed:  
During the first week of April, 2016 I took my 5th wheel RV to Bryan's Auto, Truck & RV Collision Repair Center, Inc in Lake Wales, FL to repair or align the
rear axle. I was told it would be around the first week of May before they could get to it. I called on Tuesday 10 May for a progress report. I was told they
would look at it that day and get back to me with an estimate. I called Wednesday, Thursday, and Friday for an update with no response until late Friday
afternoon. I was then told I needed a new axle and it would have to be ordered and it would not be in until mid-June. I thought 2 months waiting for an
axle was a little excessive. I said I would pick it up and take it somewhere else. The charged me 3 hours of labor at and extremely high rate for what they
claim diagnostics. When I first delivered the RV there the service manager looked under the unit and said it would need a new axle. That took 5 minutes.
Now, 2 months later, no axle no service just a big bill. Stay clear of this business.
 
Evaluation of Service Performed:  
No work done, just a big bill.
 
Value of Service:  
Poor
 
Quality of Service:  
Poor
 
 
 
Date of Service:  
2/25/2015
 
Company Contact:  
Bryan Hulsey
 
Work Done on:  
Class A - Diesel
 
Service Performed:  
Body collision work on right side of coach.
 
Evaluation of Service Performed:  
Excellent work. Coach was completed in less than two weeks as promised.