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Company
Major's RV 150 MacArthur Blvd, Bourne, MA 02532 508-759-2833 Email Address: [email protected] Location on Google Maps Latitude: 41.7339640 Longitude: -70.5876440 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 8/15/2019 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Frame work all fluids and filters changed! | ||
| Evaluation of Service Performed: | Good job but quite over priced. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Very Good | ||
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| Date of Service: | 6/10/2018 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Installed a zip fee awning on my 16�
Airstream. The rivets on the bottom of one arms pulled out in non windy conditions. The spring loading action of the arm banged the top of my trailer and dented it. At first they promised to pay for repairs. In the end they neither paid for repairs nor returned the $850 they charged to install something that did not include the part. |
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| Evaluation of Service Performed: | Extremely poor damaged my trailer | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 5/28/2014 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Diagnose issue with Aqua Hot unit.
Perform Annual Service on Aqua Hot unit. |
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| Evaluation of Service Performed: |
Major's is a "supposed" certified repair shop for Aqua Hot (AH). Turns out what that really means is they've sent a tech to the AH training. The tech
told me he hadn't worked on many, but he followed his charts to try to diagnose the problem I was having, which he guessed was the stir pump. Oh, but they don't have that part in stock! That seems to be pretty basic part to stock if you're an authorized repair shop! Stupid me didn't ask exactly what the cost of the annual maintenance was before they did the work, and it ended up costing me TWICE what I've paid at 2 other shops. I thought that since they had it apart for the diagnosis of the issue I was having that they'd either give me a break on the diagnosis or the annual. Dream on!!! So, my problem wasn't fixed and what work they did perform was way over-priced. Nice people, but poor results!!!!!!! |
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| Value of Service: | Poor | ||
| Quality of Service: | Fair | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/7/2013 | ||
| Company Contact: | David Major | ||
| Work Done on: |
Class B
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| Service Performed: | Wheel replacement and alignment. | ||
| Evaluation of Service Performed: |
The Service Manager, Rick, was very pushy and rude. When my husband asked why our bill was so much more than what was expected Rick began
talking in a loud, aggressive voice and said he had to schedule an outside technician to do our work and that costs more. When questioned as to why the simple tire replacement was charged at 3+ times the average going rate he quoted some figures that gave 45 minutes times four tires, or ~$80 each (over $300 total plus tax!!), to do the work. We have small van sized tires on our rig and later got quotes at Goodyear which was $100 total to have all four done. After feeling we had been ripped off, we called and tried to speak with the owner to question the charges, but the Service Manager (Rick) and the Store Manager (Jeff) appeared to head us off by taking our complaints themselves and telling us that the owner (David Major, we believe) was always unavailable and too busy to speak with us. We tried calling three more times but were always directed back to Rick or Jeff. Ultimately, we received poor service at a very high price! The service manager was rude, very unprofessional and one time raised his voice, lectured us about business costs and hung up the phone without allowing us speak or ask further questions. A very regrettable chapter in our otherwise enjoyable vacation. |
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| Value of Service: | Fair | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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