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Date of Service:
Work Done on:
I purchased a camper at Camping World in Center Conway New Hampshire. Itís been a nightmare. On July 15th we went to Camping World to pick
up the camper. We were told that they would go straight thru the camper and fix everything, clean everything , and made sure everything
worked. We paid over 500.00 for that service when we got there the camper was not ready, They told us it take two-hour for them to go over the
camper showing us how to use it. the guy there had no idea how anything work, he would not let us ask question he said it would make him lose
his train of though. There were a lot of switches we had no idea how to use, he did not know how to even work the TV. He spent 20 minutes and
then left cause he did not know the answer to our question the service tech help a little more but it was a bad experience. Things did not work,
and they never cleaned or went thru the camper. We got the camper home and we were packing to leave I went to make the bed and was horrified
the top of the bed and the closet was soaked and molded, the camper was never gone thru. There was dishes in the stove and tin foil and thing
still left in the cabinets. The water damage was terrible we removed the shelf to look behind the bed and closet it was wet and mildew and lot of
mold I have a mold allergy and my mom has lung cancer. the gas was never filled the camper never cleaned and the list goes on not enough room
to list all the problems. I called them and they picked up the camper, they fixed the leaks with a half assed job and never cleaned up the mold.
When we got the camper back they stapled the shelf never even put the screw back in or filled the screw holes. So we could not get behind the bed
or closet they never took care of the mold, never touched anything behind the bed area, never cleaned under the mattress still wet and molded.
The chalking on the outside is terrible they stated they found over 20 leaks and fixed them. But it looks like crap like a five-year old did the
caulking. The slide they said had to be fixed so they fixed it and again half assed job, the never even finished putting all the parts on the slide and
the slide stated to fall apart. The slide leaks over by the kitchen and they stated the pieces were bent and they straighten them which bent again
when the slide was put back out the parts should have been replaced the slide looks like it has had damage that was never disclosed to us. The
toilet doesnít stop running when you flush. The gauges for the tanks do not work right and the admitted that they did not clean or go thru the
camper before we picked it up they said they went thru the wrong camper and never did anything to ours in error, so far I have used the camper
for seven nights and the mold has not been good for my elderly mom with lung cancer or for me with lupus and mold allergies. We would have
picked out a different camper if we knew about the mold, the mold could have serious health problems for both of us. Now the stress is making
me sick I can not go on with these problems and would like a full refund for the camper. They have the camper and state we bought as is and we
did not. Last time I called on the camper I got an attitude and I do not need to deal with that.
Evaluation of Service Performed:
Not done there still have the camper for almost a month now.