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the explanation of the problem from your perspective.
Date of Service:
Work Done on:
Removed furnace and found nothing wrong. Replaced furnace. Quoted removal labor at $50, and replacement labor at $50. Charged $179 without
explanation or preapproval.
Evaluation of Service Performed:
Crumbs held my furnace for 2 months without calling, apparently forgetting me. When I called them, they offered no apology for forgetting me, and then
overcharged me. I won't go back.