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Company
Cummins Mid-South 2200 Pinson Hwy 79, Birmingham, AL 35217 (205) 841-0421 Location on Google Maps Latitude: 33.6192494 Longitude: -86.7384312 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 9/5/2018 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Check generator nor running both A/C
Check engine hunting Nothing done, lost keys to RV, charged $140.00 |
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| Evaluation of Service Performed: | Extremely poor | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/10/2015 | ||
| Work Done on: |
Class C
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| Service Performed: |
Hard-starting new gas Onan 4k generator
9 generator hours under warranty replaced fuel pump? |
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| Evaluation of Service Performed: |
Less than 1 year old 9 generator hours warranty work
They were locked on my not running it enough. After repair it remained just as hard to start for a year. I then wiggled the choke lever (no repair manual available). It started immediately and ever since. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 5/7/2015 | ||
| Work Done on: |
Class B
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| Service Performed: |
Originally service to Onan generator in February 2015. Secondly for trouble shooting non-starting generator to identify if it was generator or electrical
problem. |
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| Evaluation of Service Performed: |
Took the unit in originally for repair/service of the Onan generator. That issue was resolved satisfactorily but EXPENSIVE. 2 months later the generator
would not turn over and wanted them to identify if it was a generator or electrical problem. They identified that it was an electrical problem and removed the battery control panel and cut some wires to "identify the part numbers that needed to be replaced". With the parts removed from the unit I could not verify if their appraisal was correct or not. I asked them to reinstall the "short circuited" battery control board and other parts. Upon waiting and setting up another appointment, they reinstalled the parts. Everything was now working fine! No blown 120 Amp fuse $35.06, No Battery Control short circuited $308.55, No $650 labor to reinstall the NOT NEEDED items. It was simply some corrosion on a terminal wire!!! By being cautious and not giving the automatic go ahead they wanted, I saved myself over $1,000.00. Bottom Line: If you have money to burn, go ahead. I do not recommend them. Did they admit their mistake? Nope. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 7/25/2013 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Alternator replaced under Good Sam Extended Warranty
Had them do an oil/filter change at the same time. |
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| Evaluation of Service Performed: |
Picked them because they are 'Cummins'. Scheduling was a problem. When first called they could not fit us in for over a week. We were leaving on
vacation a couple of days later so put it off until we got back. Called them the day before we came home and was told they could fit us in if we got it to them the next day. When we got there, they said it could be a week or more!!! It then took them a week to get round to us. When they did get to us, it took them 2 days (including getting a new alternator). No complaints on that repair. Next to the oil/filter change... They were $100+ more than the competition but as they had our rig anyway, we gave the go-ahead. After I got it back, discovered they had not changed the fuel/water separator. After calling, they said they had changed one and weren't aware there was a second one... They advertise as an RV service center!!! Overall, not impressed. |
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| Value of Service: | Fair | ||
| Quality of Service: | Fair | ||
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