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Company
Roadmaster 6110 NE 127th Avenue, Vancouver, WA 98682 360-896-0407 Email Address: [email protected] Location on Google Maps Latitude: 45.6664970 Longitude: -122.5440050 Company web site click here |
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| Date of Service: | 8/13/2019 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repair Roadmaster Blackhawk 2 All-Terrain tow bar | ||
| Evaluation of Service Performed: |
Excellent work. The work was done in a timely manner
and cost exactly what they said. It looks brand new after 10 years of service. Highly recommend. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/31/2012 | ||
| Company Contact: | Mike Cannon | ||
| Work Done on: |
Tow Vehicle
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| Service Performed: | Installed Remco Lube Pump, built and installed vehicle-specific tow bracket, completed all wiring to set up tow vehicle. | ||
| Evaluation of Service Performed: |
Roadmaster did an extremely poor job on the installation. We experienced two incidents that required our car to be towed - the second time
resulted in a failed transmission. Both were directly related to Roadmaster's poor workmanship. We notified Roadmaster of the problems immediately each time, however to date, they have not accepted responsibility for the problems -- in fact we have barely received an apology. Interestingly, we did learn that one of the technicians who worked on our vehicle was fired after the first problem was discovered with our vehicle because this was the latest incident in a long series of issues related to his work performance. Ultimately, we expect these problems to cost us approximately $5,000. Although we have used Roadmaster tow bars in the past and have been quite happy with their product, we will never again use them for any installation work and want to warn others of the risk of doing so. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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