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Company
Pete's RV 4016 Williston Road, South Burlington, VT 05403 (802) 864-9350 Email Address: [email protected] Location on Google Maps Latitude: 44.4584130 Longitude: -73.1400420 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/31/2019 | ||
| Company Contact: | Alan Marrier | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Valid Air Leveling system was showing faults while
driving but not when sitting at campground. Needed the controller card diagnosed. |
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| Evaluation of Service Performed: |
Although Pete's doesn't usually work on diesel units,
they made room for a diagnostic visit. Issue was identified and we left with more confidence than when we arrived. Part is still faulting but now we know why. |
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| Value of Service: | Fair | ||
| Quality of Service: | Good | ||
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| Date of Service: | 9/25/2017 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Airstream water heater in warranty repair | ||
| Evaluation of Service Performed: |
Wonderful company and caring employees. My thanks to Alan in
service to taking care of our warranty need even though we did not purchase the Airstream from them. Pete's RV is professional and caring . I highly recommend them. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 8/8/2015 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | Ordered new and within 1 month mattress was bad, awning lights went out, A/C and heater both came on at night when thermostat was on off. | ||
| Evaluation of Service Performed: |
Customer service for this company is horrible. Constant delays and avoidance to fix issues. Finally threatened with lawyer and had to call owner directly to
get work done. We hired a separate guy and they paid him. Took 3 months for parts and 1 year for mattress. Terrible, would never buy from them again as they could care less once you drive off the lot! |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 7/23/2015 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Dropped belly panel to repair holding tanks. | ||
| Evaluation of Service Performed: |
While traveling through Maine we experienced a
problem with our new trailer's holding tanks. We called the manufacturer to find an approved service center and were directed to Pete's in Vermont. Called and found that they were scheduled out for weeks but they worked us in when we arrived in Vermont. They removed the belly panel, took care of the problems and got us back on the road in a matter of hours. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 6/15/2015 | ||
| Company Contact: | Joe | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Sold me a fifth wheel camper with a broken black tank. The first time I filled it up it leaked everywhere, WHAT A MESS !! | ||
| Evaluation of Service Performed: |
I paid them $400 for a "fine tooth comb " inspection before purchase. There is evidence that SOMEONE had opened the underside, they say they didn't do it.
That means they missed it, OR knew about it and sold the unit to me anyway. STAY CLEAR of these people when buying a RV. They are NOT to be trusted. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 6/15/2015 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Pre-purchase inspection | ||
| Evaluation of Service Performed: |
EXTREMELY POOR !! They missed the fact that the black tank was cracked. I paid them $400 for the inspection and they blew it or did not perform it. This
dealership cost me thousands of dollars |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 8/15/2012 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Stripped screws in door latch, slam door bracket, bad thermostat, pulled away fascia on BR slider on Cougar High Country | ||
| Evaluation of Service Performed: |
Everything repaired to satisfaction on warranty within 2 hours of arrival. We did have an appointment. We were consulted about fascia repair and
opted for screws over factory staples. |
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| Value of Service: | Very Good | ||
| Quality of Service: | Very Good | ||
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