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Patriot Freightliner Western Star
910 Southampton Road, Westfield, MA   01085
Email Address: [email protected]
Location on Google Maps           Latitude: 42.1707973   Longitude: -72.7275657
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   11/13/2013
  Work Done on:   Class C
  Service Performed:   Oil change, filters, safety and tire inspection.
  Evaluation of Service Performed:   The staff is helpful and efficient. They regularly service my Mercedes chassis class C. They are a reputable local Freightliner dealer but Mercedes-
Benz does not authorize Freightliner dealers to do warranty work on the vehicle that is identical to the Sprinter 3500. When my warranty expires I
will certainly have Patriot perform all chassis repairs. They are about a mile north of the I-90 exit 3 in Ma.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   11/2/2012
  Work Done on:   Class A - Diesel
  Service Performed:   Find High frequency vibration. Determined that the rear airbags were 3 inches too high causing
a severe pinion angle between the rear end and transmission, driveshaft.
  Evaluation of Service Performed:   Adjusted ride height. Problem solved. Relieved it wasn't a transmission bearing issue. Good to
go and headed for the Keys in February.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]

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