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Company
Final Touch Coach Works 28532 Livingston Avenue, Valencia, CA 91355 (661) 775-8375 Location on Google Maps Latitude: 34.4428290 Longitude: -118.6316520 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 1/4/2016 | ||
| Company Contact: | Joel (owner) , Tyler (service writer) | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Passenger side compartment doors and rear radiator cover damaged. | ||
| Evaluation of Service Performed: |
The quality of their work was outstanding. They took care of every little detail to make the job come out perfectly. I am very picky about any work done on
my coach and I am happy to say that the work surpassed my expectations. I HIGHLY recommend Final Touch and Joel the Owner and Tyler his service writer. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 11/9/2014 | ||
| Company Contact: | Felix and Joel | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
This is the latest time we have had work done. They have been doing service and remodel work for us over the last three to four years. All of their work has
been top quality and finished when promised. We are full timers and when we have something that needs work they get us in quickly and make sure any time out of our coach is minimal. I would not hesitate to recommend them for RV repair, service,remodel/upgrade and collision repair. We have used them for all of this kind of work. |
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| Evaluation of Service Performed: | Quality excellent. Prices very reasonable and fair. Customer Service exceptional! | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 4/1/2013 | ||
| Company Contact: | Felix | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | The entry door hinges were loose and the door was difficult to close. They fabricated new upper and lower brackets to mount the hinges. | ||
| Evaluation of Service Performed: |
The work done was excellent. The cost of the repair was very reasonable. I would not hesitate to recommend Felix and Final Touch Coach Works or
return there for any additional services. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/4/2012 | ||
| Company Contact: | Joel | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Removed separating fiberglass at roof line, replaced, painted, clear coated. | ||
| Evaluation of Service Performed: |
I'd like to take this opportunity to rave about work done to our new-to-us coach. Final Touch Coach Works came in on budget, went above and beyond what they were "required" (as per estimate) to do when opened up, completed a great deal of work within 4 days (they did the fast-track as we were in a hotel) and, at the end, extended their previously stated warranty period "due to the amount of work completed and knowing that the extended steps taken (at no additional charge, I might add) were worth extending from 3 years out to 10".
More details... We bought the coach with what I thought was minor clear-coat issues on the radius edge of the full fiberglass roof. Turns out, the fiberglass was separating on the radius from the side wall to the roof. Final Touch said we needed to remove the affected areas (the entire length of one side and 10 feet on the other) and replace with new fiberglass, prep, paint, clearcoat. When they had it opened up, they found a piece of metal bent to form the radius was too short at the bottom and the top as it didn't sufficiently meet and attach. They contacted a metal shop and had 55 feet of metal produced (rolled) to spec and replaced as needed on the coach. Joel at Final Touch told me the original cause of the separation was that the metal was "bouncing" under the fiberglass. By the way... the reason it was only 10 feet worth on the other side is that the remainder was under the awning structure and was, at time of manufacturing, strengthened sufficiently to carry the awning so the same problem did not exist there. Anyway... metal fabricated and installed, fiberglass installed, prepped, painted and clear coated. The original estimate called for one color paint trying to keep the price down for me (paying out of pocket, not insurance) although the coach is four color variations of black, tope, grey and another grey. The paint patterns were flowing waves (for lack of a better word) that carried up the sidewalls and up over the edge onto the roof. Joel (at the time we were discussing the metal) said that he just couldn't, in good conscience, do just one color and that he was going to do all four colors to match the original. And at no additional cost. Final Touch just kept surprising me. All too often, these days, we consumers get surprised but it is RARELY in a good direction. Joel and Final Touch are really a class act. When we were settling up, Joel told me (and wrote it on the receipt) that, due to the extent of work they did and the comfort level he has going forward, he was extending the structural warranty to 10 years (the paint warranty was already lifetime). He explained that the normal 3 year warranty (many shops warrant structural for 1 year) was due to 40 foot of coach flexes some, fiberglass flexes some and there's just no telling what driving the owner is going to attempt with his coach. Bottom line: I HIGHLY recommend Final Touch Coach Works in the Santa Clarita Valley (northern Los Angeles County). |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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