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Company
Cummins Atlantic LLC 3900 Deepwater Terminal Rd, Richmond, VA 23234-2225 804.232.7891 Email Address: [email protected] Location on Google Maps Latitude: 37.4731070 Longitude: -77.4269370 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/23/2018 | ||
| Company Contact: | Travis | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Check DPF, diagnose frequent regens. Annual engine/chassis service, annual generator service. | ||
| Evaluation of Service Performed: |
Engine diagnostic work done, DPF cleaned. Service work done. After getting home, no mention of chassis/drive line lube done. Shop admitted they forgot
to do chassis lube so had to take coach back (40 mile round trip) for that. Weeks later discovered they did not change air filter on genset. Filter was completely clogged causing genset to shut down prematurely. Complained to site manager who was apologetic and thanked me for the feedback. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 10/7/2012 | ||
| Company Contact: | Doug Palmquist Service Manager | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Replace turbo exhaust pipe
Replace exhaust manifold gasket Replace 10 K generator cooling fan |
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| Evaluation of Service Performed: | Very neat and clean. They had to work thru the bedroom floor for both the engine manifold and the turbo exhaust. Not a speck of dirt or grease. The mechanic took off his shoes every time he entered the coach. Identified the problems immediately. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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