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Cummins Atlantic LLC
3900 Deepwater Terminal Rd, Richmond, VA   23234-2225
Email Address: [email protected]
Location on Google Maps           Latitude: 37.4731070   Longitude: -77.4269370
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/23/2018
  Company Contact:   Travis
  Work Done on:   Class A - Diesel
  Service Performed:   Check DPF, diagnose frequent regens. Annual engine/chassis service, annual generator service.
  Evaluation of Service Performed:   Engine diagnostic work done, DPF cleaned. Service work done. After getting home, no mention of chassis/drive line lube done. Shop admitted they forgot
to do chassis lube so had to take coach back (40 mile round trip) for that. Weeks later discovered they did not change air filter on genset. Filter was
completely clogged causing genset to shut down prematurely. Complained to site manager who was apologetic and thanked me for the feedback.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   10/7/2012
  Company Contact:   Doug Palmquist Service Manager
  Work Done on:   Class A - Diesel
  Service Performed:   Replace turbo exhaust pipe
Replace exhaust manifold gasket
Replace 10 K generator cooling fan
  Evaluation of Service Performed:   Very neat and clean. They had to work thru the bedroom floor for both the engine manifold and the turbo exhaust. Not a speck of dirt or grease. The mechanic took off his shoes every time he entered the coach. Identified the problems immediately.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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