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Boat N RV Warehouse
12634 Rte 9W, West Coxsackie, NY   12192
Email Address: [email protected]
Location on Google Maps           Latitude: 42.3563210   Longitude: -73.8364110
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   5/1/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Various warranty work. One recall. Install new slide topper and chassis battery cut off.
  Evaluation of Service Performed:   Work was done on the expected schedule and professionally completed. Work done previously was also well done. I especially liked working with the service
department employees. Would definitely recommend.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   6/21/2015
  Work Done on:   Class A - Gasoline
  Service Performed:   In-motion satellite does not stop rotating. Unable to view Dish TV at all campgrounds. After being told by service manager Mike Jordan that my satellite was
on its way for replacement. Not true! BNRV cut the prep wiring of Coachmen. Verified by Nate at Coachmen.
  Evaluation of Service Performed:   At one point earlier my 2014 Encounter 37 was in the BNRV yard for 42 days in the first 3 months because of huge water leakage. BNRV had not contacted
Coachmen for warranty approval for a least 30 days.
  Value of Service:   Fair
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]
  Date of Service:   7/15/2011
  Work Done on:   Travel Trailer
  Service Performed:   Leak in air conditioner. Caused roof damage, 2 ceiling panels needed replacing. Stove touch pad faulty. Makes 2nd time we have to have replaced. Would be 3rd stove touch pad we have had since 2007. Slide seal torn on bottom of slide. Took 6 weeks to replace ceiling panels. Not right panels. Stove never fixed and seal never fixed. Both covered under warranty, but dealer never took care of it. Damaged my camper floor. Charged $25 courtesy cleaning fee. Courtesy for who?
  Evaluation of Service Performed:   Work done was shoddy. Reseal on roof still leaks as we just identified in 2012 they sealed over the old seal. I would not recommend this warehouse or any of the like. Took 6 weeks to even furnish me with my warranty policy info.
  Value of Service:   Poor
  Quality of Service:   Poor
  Email Address of Reviewer:   [email protected]

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