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  Company
Connecticut Motor Cars & Coaches
90 Town Line Road, Plainville, CT   06062
(860) 747-8102
Email Address: [email protected]
Location on Google Maps           Latitude: 41.6500177   Longitude: -72.8786326
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
 
 
 
 
  Date of Service:   4/5/2019
  Work Done on:   5th Wheel Trailer
  Service Performed:   The primary reason we took our fifth wheel in was to have a fiberglass
stress crack repaired. While there we also asked that a couple of additional
dings/dents we'd picked up be repaired.
  Evaluation of Service Performed:   From the day we first contacted CT Motor Cars & Coaches (CTMCC) until
after we got our rig back home, the service and quality of workmanship was
outstanding.

The stress crack was a warranty repair, and once CTMCC had the Jayco
rep's contact information they handled everything from there.
Communication throughout the repair process was great, including the
pictures we were sent to show progress.

The repair itself is flawless - if it wasn't for the relief joint that we asked be
added, we'd never know the repair had been made. To be clear, the relief
joint blends perfectly and looks like it came from the factory, it's just
something that wasn't there before which is the only reason we can tell a
repair was made.

The couple of other dings and dents we had repaired are also flawless.

I highly recommend CTMCC.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   3/12/2019
  Work Done on:   Class A - Gasoline
  Service Performed:   Replace motor on slide-replace
windshield wipers-motor tuneup-fix
leak in windshield
  Evaluation of Service Performed:   Perfect
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   6/20/2016
  Work Done on:   Class A - Diesel
  Service Performed:   I had a couple of services performed here. First was basic mechanicals - oil change, lube, service generator. I also had them replace the oil pan as the
previous owner must have bounced the coach on a rock as it was badly dented. All of these services were performed satisfactorily.

The second major piece of work I had them do involved body repair from an accident caused by a large SUV that decided to steer into the front drivers
corner. There was mostly paint damage although the side camera and front cap molding was also badly damaged and required replacing. There was some
minor scuffs and scratches on the passenger side not caused by the accident that I also had them address since they were going to be doing paint work
anyhow.
  Evaluation of Service Performed:   The overall result of their work can only be expressed as absolutely beautiful. One would never know the damages that were repaired were there previously
and all painted surfaces match perfectly with the older full body paint. I would highly recommend them for others.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   4/2/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Repair/paint fiberglass stress crack under warranty (3-year old Phaeton)
  Evaluation of Service Performed:   Fantastic! Perfect paint match. They have 5 sites with water and power. We did not have a service appointment, but they let us stay until they could squeeze
us in. Nice people, fantastic facility!
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
 
 
  Date of Service:   4/29/2015
  Work Done on:   Class A - Diesel
  Service Performed:   Chassis and generator maintenance, repair HDMI connection to mid-ship TV, dishwasher door repair, and body/fiberglass repair.
  Evaluation of Service Performed:   They moved into a new facility a little over a year ago and the facility is fantastic. Well organized and clean. The painting on the body work was fantastic and
you cannot tell where the repairs were. They have a full paint booth for the RV's. The upfront staff was excellent in maintaining communication with me via
email and handled all interactions with the insurance company. They specialize in Tiffin's and can do anything Red Bay can do. The owner has a Tiffin Allegro
Bus and is very familiar with the units.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   4/28/2013
  Work Done on:   Class A - Diesel
  Service Performed:   Fibreglass repairs and slide out floor replacement.
  Evaluation of Service Performed:   Respect appointment, and excellent Job, took care of communication with insurance company.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
 
 
  Date of Service:   8/20/2012
  Work Done on:   Class A - Gasoline
  Service Performed:   Repair fiberglass damage.
  Evaluation of Service Performed:   Excellent work, cannot even tell there was previous damage.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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