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Date of Service:
Work Done on:
Class A - Gasoline
This facility worked very hard to solve my hydraulic Jack problem. Jacks would not perform.
Evaluation of Service Performed:
Took three times to get it right, but this shop didn't stop until it was done right. Recommend this shop highly.
The PDI was not completed. Service tech told me that black tank sprayer was checked but when I used it the next day it did not work at all because the inlet and outlet lines were reversed at the factory. Brakes were not adjusted and trailer brakes could not even hold trailer on a slight hill at a red light. Drawer latches were missing and when I questioned the tech about this he told me that drawers did not have latches. I asked for loose piece of crown molding to be secured but tech never did it. I complained to the dealer about the tech but they did nothing about it. It's too bad because the dealer gave me a great deal on the trailer and a very good value for my trade-in. The dealer and sales person seemed very honest but they seemed incapable of controlling the service department.