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Cusson Automotive
29 Mascolo Rd, South Windsor, CT   06074
Email Address: [email protected]
Location on Google Maps           Latitude: 41.8246640   Longitude: -72.6087954
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   3/20/2018
  Company Contact:   Don
  Work Done on:   Class B
  Service Performed:   Had numerous items repaired including new rotors, breaks, hoses,
alignment, etc. Price for work was very high and costs of parts even higher.
  Evaluation of Service Performed:   After work was completed RV didn't ride right they then indicated that
additional work was required. They seem to perform unnecessary work and
do not pay attention to detail. Excessive cost especially if the owner gets
involved with research to repair rig, you pay for his time to research at a
very high rate.
  Value of Service:   Poor
  Quality of Service:   Fair
  Date of Service:   8/19/2013
  Company Contact:   Erwin Busch
  Work Done on:   Class C
  Service Performed:   Initially I came in to have airbags installed, but they noted I needed leaf springs also, which I agreed to, but the parts were difficult for them to
locate, I had no trouble finding the parts on-line. They said they might have to fabricate a system themselves at a cost of $2k! The work was never
done. At one point I was told to order parts they didn't know if they would need but wanted just in case. They did some expensive electrical work
and kept the RV for 2 weeks...and all that was completed was fixing some running lights.
  Evaluation of Service Performed:   The lights do work, but it was very expensive in terms of cost but even more so in terms of wasted energy talking to these guys, the time they kept
the RV, and overall aggravation. Do not use this place if you have an older RV, are female or over 60 years old.
  Value of Service:   Poor
  Quality of Service:   Fair
  Date of Service:   7/15/2011
  Work Done on:   Class A - Gasoline
  Service Performed:   I have used Cusson several times for oil changes and generator service. They are thorough and do good work. I also had my exhaust system switched to Banks Power.
  Evaluation of Service Performed:   Very happy with them for chassis work.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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