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Brad Franck RV Service
4185 Proline Ct, Dorr, MI   49323
Location on Google Maps           Latitude: 42.7253080   Longitude: -85.7225258
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   8/26/2019
  Work Done on:   Travel Trailer
  Service Performed:   Frank said they could do the warranty work on my
2 month old trailer awning. Mike in Mecosta said he
could work with LCI awning company and fix, it would
be warranty work. Frank makes 2 visits to my
trailer and is now charging me $280.00 for warranty
work. This whole thing took 2 months I had to go
into the store to get him to fix it. It wasn't an
easy process. Never will I call them again and you
shouldn't either
  Evaluation of Service Performed:   Horrible the workers did good work. Mike can't be
  Value of Service:   Poor
  Quality of Service:   Good
  Date of Service:   8/1/2016
  Work Done on:   Travel Trailer
  Service Performed:   Said seal around the slide out needed to be replaced because of a leak I was having and would cost $600.00. it wasn't even the slideout, the air conditioning
unit was causing the leak. Fixed myself!
  Evaluation of Service Performed:   Doesn't answer phone calls! Things must have went down hill since the 2011 review!
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   6/2/2016
  Work Done on:   5th Wheel Trailer
  Service Performed:   June 2, 2016 I requested Brad Franck RV Services to replace a toilet, seal broken, replace air vent, broken, and I was told the tech went out to our 5th wheel
to evaluate the seal. A service call of $50 was charged. I called to follow-up on our request and was informed the labor for replacing the seal was going to be
more than if we replaced the toilet, I originally requested and sent multiple pictures of. Two weeks later I was told "we are still working on it.", but nothing
was being done. They did not return any of my calls. It has been more than 3 weeks so I cancelled their service and found another RV repair person.
  Evaluation of Service Performed:   Incomplete, took too long; need more RV techs to cover the multiple campgrounds where they repair items.
  Value of Service:   Poor
  Quality of Service:   Fair
  Email Address of Reviewer:   [email protected]
  Date of Service:   10/5/2011
  Company Contact:   Tammy - secretary
  Work Done on:   Class A - Diesel
  Service Performed:   We had to have the black water valve repaired which turned out to be quite a task. Pictures were taken of the RV tech completely inside the belly of the area being worked on. The roof was re-coated as well as the Norcold Refrigerator recall being handled. Several other smaller repairs were made as well.
  Evaluation of Service Performed:   We cannot express enough the professionalism and the small town friendliness of this RV repair business. Tammy kept us informed throughout the time that the coach was in their care with nothing being done until our OK was given. Steve, the tech, willingly answered all questions and was pro-active in giving information. Excellent Customer Service.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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