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Company
Brad Franck RV Service 4185 Proline Ct, Dorr, MI 49323 616-877-5700 Location on Google Maps Latitude: 42.7253080 Longitude: -85.7225258 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 8/26/2019 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Frank said they could do the warranty work on my
2 month old trailer awning. Mike in Mecosta said he could work with LCI awning company and fix, it would be warranty work. Frank makes 2 visits to my trailer and is now charging me $280.00 for warranty work. This whole thing took 2 months I had to go into the store to get him to fix it. It wasn't an easy process. Never will I call them again and you shouldn't either |
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| Evaluation of Service Performed: |
Horrible the workers did good work. Mike can't be
trusted |
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| Value of Service: | Poor | ||
| Quality of Service: | Good | ||
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| Date of Service: | 8/1/2016 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
Said seal around the slide out needed to be replaced because of a leak I was having and would cost $600.00. it wasn't even the slideout, the air conditioning
unit was causing the leak. Fixed myself! |
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| Evaluation of Service Performed: | Doesn't answer phone calls! Things must have went down hill since the 2011 review! | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 6/2/2016 | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: |
June 2, 2016 I requested Brad Franck RV Services to replace a toilet, seal broken, replace air vent, broken, and I was told the tech went out to our 5th wheel
to evaluate the seal. A service call of $50 was charged. I called to follow-up on our request and was informed the labor for replacing the seal was going to be more than if we replaced the toilet, I originally requested and sent multiple pictures of. Two weeks later I was told "we are still working on it.", but nothing was being done. They did not return any of my calls. It has been more than 3 weeks so I cancelled their service and found another RV repair person. |
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| Evaluation of Service Performed: | Incomplete, took too long; need more RV techs to cover the multiple campgrounds where they repair items. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Fair | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 10/5/2011 | ||
| Company Contact: | Tammy - secretary | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | We had to have the black water valve repaired which turned out to be quite a task. Pictures were taken of the RV tech completely inside the belly of the area being worked on. The roof was re-coated as well as the Norcold Refrigerator recall being handled. Several other smaller repairs were made as well. | ||
| Evaluation of Service Performed: | We cannot express enough the professionalism and the small town friendliness of this RV repair business. Tammy kept us informed throughout the time that the coach was in their care with nothing being done until our OK was given. Steve, the tech, willingly answered all questions and was pro-active in giving information. Excellent Customer Service. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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