RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company California RV Service, LLC 5397 Commerce Ave, Moorpark, CA   93021 805-553-9311 Email Address: [email protected] Location on Google Maps           Latitude: 34.28304   Longitude: -118.899426 Company web site click here       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   9/1/2015   Company Contact:   Michelle   Work Done on:   Class A - Diesel   Service Performed:   Took class A in for repair of slides They said they were qualified, wrong. Kept my unit over a month and gave it back to us in worse shape than when delivered to them for service. They did not have a clue just started replacing parts with bad results. Never gave us an estimate until they wanted over $1000 to give our unit back to us so we could take it to some one more qualified Nice people disgusting poor service a nightmare   Evaluation of Service Performed:   Very Poor these people replace parts that they do not have ability to test then just keep replacing parts without knowledge of what the problem is or how to fix it Just keep replacing and see if they get it right The do not get it right and are slow and do not communicate. Owner says she would never and has never owned an RV because they are too expensive and complicated to maintain a real confidence builder.   Value of Service:   Poor   Quality of Service:   Poor       Date of Service:   5/14/2013   Company Contact:   Tony Hart   Work Done on:   Class A - Gasoline   Service Performed:   Bathroom plumbing to fix leak; replace awning, replace furnace fan.   Evaluation of Service Performed:   Shower stall liner was removed to fix a plumbing leak. The reinstall was of such poor workmanship that the folding curtain no longer fit in the track and screw covers were missing. Also, an access pipe was glued shut so that access is now impossible without replacing all the pipes. During the awning replacement, a temporary employee broke one of the brace handles by using it as a lift handle. California RV's reaction was: "Who, me? Wasn't our fault." After the furnace fan was replaced, they (a) forgot to seal a vent hole which resulted in the cabin filling with propane whenever the furnace was on; (b) the wiring wasn't wrapped/insulated after installation which led to the wiring shorting out whenever the coach was in motion which blew the fuse controlling the A/C and refrigerator. It took three different mechanics and hundreds of dollars to find the problem. In summary, everything California RV touched required extra time and money to fix. I know that it's the ultimate insult, but these guys are even worse than Camping World, and I'd rather sell my coach than take it to Camping World.   Value of Service:   Poor   Quality of Service:   Poor               Date of Service:   12/18/2012   Company Contact:   Brian   Work Done on:   Class A - Gasoline   Service Performed:   I took my coach for a few problems based upon the recommendation of a RV dealership in Thousand Oaks. They fixed my inoperable A/C, diagnosed an intermittent problem with my water heater and a intermittent problem with my bedroom slide. They also were able to adjust my bedroom slide so it now closes flush with the exterior wall.   Evaluation of Service Performed:   Brian does great work and he kept me informed throughout. They were also willing to work with my third-party warranty company. I can highly recommend this shop. Very professional and courteous.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   4/20/2012   Company Contact:   jason   Work Done on:   Bus Conversion   Service Performed:   Found our electrical draw fast and repaired it on the spot . While we were there they found a recall notice and performed it on a Norcold refrigerator. The staff was so helpful they even got us lunch while our motor- couch was being worked on.   Evaluation of Service Performed:   I found a shop that I can call and talk to someone who knows what I'm talking about.   Value of Service:   Very Good   Quality of Service:   Very Good       Date of Service:   1/12/2011   Company Contact:   Jason   Work Done on:   Class A - Diesel   Service Performed:   Installed new cabinets, replace old tube TV with a new flat screen, fix the toilet, change the oil and found out why my house batteries weren't charging.   Evaluation of Service Performed:   When I first pulled up and a service tech was happy to greet me and show me the office were I meet the owners who happily took time and showed me the work they are going to perform. I was happy to hear from the tech who was working on my rig and he called every day to inform me of the status of parts and work till the job was done and when it came time to pick it up they picked me up from my house and brought me back to the shop were the tech, who I was in contact with, showed me everything he did and explained why he did it. I am happy to let everyone know what a great shop Hooper Custom RV Service is and to make a appointment and give them a try.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected] Page last updated: 9/11/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster