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Safford RV
6101 Mallard Road, Thornburg, VA   22565
800 719-3507
Email Address: [email protected]
Location on Google Maps           Latitude: 38.125106   Longitude: -77.513192
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If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   3/19/2016
  Work Done on:   Class A - Gasoline
  Service Performed:   2015 Thor Challenger warranty work, chassis service, generator service, and state safety inspection.
  Evaluation of Service Performed:   Had a total of 17 items performed which were not all related to warranty issues. I dropped the coach off and told the dealership they had 6 weeks for the
repairs. One item related to the radio was not completed initially and that was due to me not be explicit in telling the dealer the issue only occurred while the
coach was being driven. The dealer later took the coach for a test drive and found the problem which resulted in a one week parts delay from Thor. All
repairs were completed to my satisfaction and I am pleased with the end result. Two thumbs and big toes up for the service department at Safford RV.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   8/14/2014
  Work Done on:   Travel Trailer
  Service Performed:   Repairs from blowout.
  Evaluation of Service Performed:   Awesome job on the repairs. Better than expected.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   2/22/2014
  Work Done on:   Class A - Gasoline
  Service Performed:   Several minor warranty items were completed, including re-hanging the main TV, reinstalling the satellite handle that had
fallen off, repairing the curtains and adjusting the curtain rail. We also had a more complicated problem with trim separating
from the front/side on both sides.
  Evaluation of Service Performed:   They completed the repairs flawlessly, gave us a written description of the work performed with the technician's notes, and
were prompt, finishing the work when promised. They were pleasant and provided excellent customer service.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   11/24/2010
  Company Contact:   Paul Sweeney
  Work Done on:   Class A - Diesel
  Service Performed:   RV: 2004 Alfa SeeYa

Replaced leveling jack drive motor and pump.
Replaced bedroom slide out motor.
  Evaluation of Service Performed:   Excellent work. Helpful staff. Neat and orderly facility. Provided overnight parking w/50 amp electric.
Only negative: couldn't stay in RV while work in progress, but provided a nice pet-friendly waiting room.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]

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