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Company
Jordan's RV Parts and Service, Inc 3629A Highway 65 North, Harrison, AR 72601 1.866.893.2553 Email Address: [email protected] Location on Google Maps Latitude: 36.282552 Longitude: -93.165598 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 5/21/2014 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: |
PDI Inspection and waterline leak repair. They had to remove some of the plastic underpinning under the trailer to get to the waterline.
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| Evaluation of Service Performed: |
They repaired the waterline but did a poor job of removing/re-installing the corrugated plastic factory trailer underpinning. Instead of simply removing
the screws holding the underpinning and then replacing it in kind, they cut the underpinning with a knife and then duck taped it back together. Part of the plastic underpinning actually blew off during our next trip along the interstate. I had to stop repair and replace it myself in a parking lot along the road. It took me almost four hours. They did very unsafe and sloppy work. I see no evidence that they greased the wheel bearing as part of the PDI wither. |
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| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 4/25/2011 | ||
| Company Contact: | Bryan or Richard jordan | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Motor home running badly they quickly diagnosed our problem and went to work to get us going on are trip. | ||
| Evaluation of Service Performed: | We appreciate your abilities and willingness to help thanks. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/20/2010 | ||
| Company Contact: | Brian Jordan | ||
| Work Done on: |
5th Wheel Trailer
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| Service Performed: | Inspect and replace brakes and wheel bearings and wheel seals as required. Repack wheel bearings. Perform PDI as requested. | ||
| Evaluation of Service Performed: |
The PDI appeared to have been completed satisfactorily. 6,500 miles after the wheel bearing service complete and total failure of the left front drivers side wheel bearing. This included brake backing plate, brakes, related parts and of course bearings. After replacement parts were installed inspection of the remaining 5 assemblies revealed improper reassembly. The axles are 8,000 lb Dexter 'easy lube' requiring a 'tang' to be bent to lock the wheel bearing 'castle' nut in place. This procedure was overlooked at all wheels.
Communication with Brian Jordan consists of 6 e-mails to him, no returns, and 1 phone call from Brian Jordan in which he revealed the person who performed the work on my Teton was terminated because of my job and other short comings. A discussion ensued regarding the experience I endured and the $814.00 cost to me. Brian apologized and stated he would think on it and get back to me. That was 4 weeks ago. No return response. |
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| Value of Service: | Good | ||
| Quality of Service: | Poor | ||
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