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Cummins Bridgeway
5400 Rialto Road, West Chester, OH   45069
(513) 563-6670
Location on Google Maps           Latitude: 39.330287   Longitude: -84.445957
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   8/14/2019
  Work Done on:   Class A - Diesel
  Service Performed:   Identify and repair chassis/suspension air
leak which compromised braking efficiency.
Instead of repairing air leak technician
replaced air dryer. Air leak was later found,
by a different repair facility—hole in air line
leading to the air dryer.
  Evaluation of Service Performed:   Incompetent — obvious preference was to
replace a part; a part that had not failed and
was functioning properly—instead of locating
and correcting the actual problem.
  Value of Service:   Poor
  Quality of Service:   Poor
  Date of Service:   4/28/2008
  Work Done on:   Class A - Diesel
  Service Performed:   Repair done to turbo charger and update engine computer software. Called Saturday, arrived Sunday, spent night in their courtesy RV site and repaired Monday!
  Evaluation of Service Performed:   Excellent work, good communications. Nice waiting area and I appreciate the complimentary RV site for overnight stay.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   11/5/2006
  Work Done on:   Class A - Gasoline
  Service Performed:   Left unit there late Oct. for emergency brake repair. It wasn't winterized and I made sure they knew it. They were supposed to put it inside each night. They still had the unit in Dec. because they didn't work on it and we had a hard freeze. They failed to bring it in that night and froze it up hard. They instantly admitted their error and put almost 150 hrs in it to repair the damage.
  Evaluation of Service Performed:   All the repairs were done properly. Even discounted the brake repair due to the problem.
  Value of Service:   Good
  Quality of Service:   Fair
  Date of Service:   4/3/2003
  Work Done on:   Class A - Diesel
  Service Performed:   Replace Air Dryer Cartridge
  Evaluation of Service Performed:   Very Good but Expensive ($87/Hr). Did not notify that work was done. I had to call.
  Value of Service:   Very Good
  Quality of Service:   Very Good
  Email Address of Reviewer:   [email protected]

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