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Company
Matthews RV Repair P.O. Box 218, Hondo, TX 78861 888-557-8776 / 830-363-4139 Location on Google Maps Latitude: 29.4278785 Longitude: -99.1456153 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 7/16/2016 | ||
| Work Done on: |
Travel Trailer
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| Service Performed: | A/C replacement | ||
| Evaluation of Service Performed: |
Had a new A/C installed by another RV repair company and the unit
was not cooling. Couldn't get them back to check it. Called Mathews with my story and they came and installed another new unit and took care of all the paper work. I highly recommend this company. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 11/11/2014 | ||
| Work Done on: |
Class C
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| Service Performed: | Add LP extension, quick-disconnect valve for catalytic heater. Mobile service. | ||
| Evaluation of Service Performed: | Excellent, professional work. Nice people. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 8/17/2010 | ||
| Company Contact: | Murphy Matthews | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
We then had our refrigerator dump all its ammonia on a Saturday evening. I called Matthews on Sunday and told them what happened. They found a replacement cooling unit in Arlington, TX and ordered it Monday AM. It got to San Antonio on Tuesday morning and they drove to San Antonio and picked up the unit and came straight out to our site in Leakey and pulled the old one and installed the replacement. Again they filed the extended warranty
and I paid the deductible along with a special trip charge to San Antonio to get the replacement and get on out to us. |
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| Evaluation of Service Performed: | Superior | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 2/4/2010 | ||
| Company Contact: | Murphy Matthews, Owner | ||
| Work Done on: |
Class C
Medium Duty Truck |
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| Service Performed: |
No DC power in motorhome. Murphy responded to my call within several hours and diagnosed the cause as a defective relay within an hour. He ordered the part and installed it upon its arrival several days later.
After this problem had been solved, I noted that the hydraulic jacks were not working. Murphy quickly located the problem (broken mounting bolts at the hydraulic pump which caused the unit to lose its electrical ground). He fabricated a separate ground and made a temporary repair to secure the pump. |
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| Evaluation of Service Performed: | Murphy is a very personable individual who is extremely competent in performing RV repairs. He certainly showed a real aptitude in my case in quickly diagnosing and repairing several electrical problems. His rates are reasonable - $70/hour. He is also an RVIA certified technician. Most importantly, he knows when to refer a problem to another specialist if he feels its solution is beyond his capabilities. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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