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Matthews RV Repair
P.O. Box 218, Hondo, TX   78861
888-557-8776 / 830-363-4139
Location on Google Maps           Latitude: 29.4278785   Longitude: -99.1456153
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If you are the service provider and want to respond to this review send an email to [email protected] Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.
  Date of Service:   7/16/2016
  Work Done on:   Travel Trailer
  Service Performed:   A/C replacement
  Evaluation of Service Performed:   Had a new A/C installed by another RV repair company and the unit
was not cooling. Couldn't get them back to check it. Called Mathews
with my story and they came and installed another new unit and took
care of all the paper work. I highly recommend this company.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   11/11/2014
  Work Done on:   Class C
  Service Performed:   Add LP extension, quick-disconnect valve for catalytic heater. Mobile service.
  Evaluation of Service Performed:   Excellent, professional work. Nice people.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Date of Service:   8/17/2010
  Company Contact:   Murphy Matthews
  Work Done on:   Class A - Diesel
  Service Performed:   We then had our refrigerator dump all its ammonia on a Saturday evening. I called Matthews on Sunday and told them what happened. They found a replacement cooling unit in Arlington, TX and ordered it Monday AM. It got to San Antonio on Tuesday morning and they drove to San Antonio and picked up the unit and came straight out to our site in Leakey and pulled the old one and installed the replacement. Again they filed the extended warranty
and I paid the deductible along with a special trip charge to San Antonio to get the replacement and get on out to us.
  Evaluation of Service Performed:   Superior
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   [email protected]
  Date of Service:   2/4/2010
  Company Contact:   Murphy Matthews, Owner
  Work Done on:   Class C
Medium Duty Truck
  Service Performed:   No DC power in motorhome. Murphy responded to my call within several hours and diagnosed the cause as a defective relay within an hour. He ordered the part and installed it upon its arrival several days later.
After this problem had been solved, I noted that the hydraulic jacks were not working. Murphy quickly located the problem (broken mounting bolts at the hydraulic pump which caused the unit to lose its electrical ground). He fabricated a separate ground and made a temporary repair to secure the pump.
  Evaluation of Service Performed:   Murphy is a very personable individual who is extremely competent in performing RV repairs. He certainly showed a real aptitude in my case in quickly diagnosing and repairing several electrical problems. His rates are reasonable - $70/hour. He is also an RVIA certified technician. Most importantly, he knows when to refer a problem to another specialist if he feels its solution is beyond his capabilities.
  Value of Service:   Excellent
  Quality of Service:   Excellent

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