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Company
Auburn RV Service Center 111 Southerland Dr, Auburn, CA 95603 530-823-5435 Location on Google Maps Latitude: 38.8965654 Longitude: -121.0768901 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 6/19/2019 | ||
| Company Contact: | Rae | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: |
Repair leak in hydraulic system that controls leveling jacks and slide-out room. Service slide-out room and automatic awning.
Repair broken bracket on front steps. Replace house batteries and main engine battery. Oil change and service of all belts and hoses, etc. |
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| Evaluation of Service Performed: |
All repairs and service done to complete satisfaction. Completed on time for our trip. This is the first time have used this shop
and we will be back when future repairs are needed. Great folks to do business with. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 6/11/2010 | ||
| Company Contact: | Mike Kell, Warren Raynor | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | Norcold refrigerator warranty. Would not operate on gas, baffle stuck in flue, large pieces of rusty metal flaking off. Replaced cooling unit, but new unit would not cool freezer. After several frustrating weeks of dealing with Norcold the refrigerator was replaced and vent problems corrected. | ||
| Evaluation of Service Performed: | This has been an ongoing problem, and this was the third shop to look at it. The refrigerator is a new model, self defrost, Norcold would not send service literature, and kept sending parts to treat symptoms instead of working to find the problem. After getting frustrated Warren raised h__l and demanded to talk with a supervise. He explained what had transpired, and she authorized replacing the refrigerator. She contacted me, then called the west coast service representative who knew there was a problem with the venting that caused the flue to overheat, and he knew how to correct it. Warren is the kind of tech wants to find the problem, not just throw parts at it. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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